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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,385 reviews
  • Rated 4 out of 5 stars

    It's a hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hard drive. Got it for a great price on sale. It stores data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use! Was able to review the instructions and use immediately,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Daughter says works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to replace another external hard drive. works fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small but sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take I take this drive everywhere to connect to my laptop and it works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was simple to set up and works great. I would recommend this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage for XBOX ONE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get this for a discounted price. My son loves to download every game he see's, with this device, I didn't have to worry about him running out of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about WD drives is the simplicity in using them. Plug it in and go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Value - quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served my needs well, solid storage unit. Would likely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought several WD external drives and I have never been disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a backup external hard drive with fairly large capacity, and found this on sale. Set up was easy, seems to work well ... but always comes up with a message that some items were not backed up. When I look to find out what wasn't, I have no idea what the "code" is - so I don't really know if its something essential or something I won't really need in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work on arrival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually use and trust WD products, but this one did not work out of the box. Bestbuy issued a full refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Automatically configures and works right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I am a slow learner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am aa slow learner and it is taking lots of time to learn but I like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It is good for myself and things I need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. I know my files are stored with out any worries

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Product for storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This passport is the perfect size for storing and traveling with data.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    WD - My Passport 2TB 3.0 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive itself works just fine and is very fast. The reason for only having a 3 star rating is because I save movies, music and media to my hard drive to watch on my TV. Sadly, the interface is not compatible with my Samsung TV and the hard drive doesn't even register as a connected device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a way to safely back up our computer. This does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works great on all my devices. It is easy to go between the devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these drives from amazon. happens that bestbuy is cheaper. i have 3 of these hooked up to my xbox and ps4. good game drives for the systems. game access time is just as good as the internal hdd

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    It's a external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this wyd external hard drive for my PlayStation 4. It does it's job

    I would recommend this to a friend