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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,385 reviews
  • Rated 5 out of 5 stars

    Easy to get set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my pc dying and an old external hard drive loaded with pictures, I was so grateful for the ease in which I saved it all and am up and running with a new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative informed me that it was similar to a flash drive and easy to use by dragging items into the portable hard drive. I did not find it that easy. i ended up copying my photos and videos to the Passport portable hard drive. I wish it would have come with written instructions or a manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one to replace a much older model that gave out on me after many years of use. Works great, connects with no issues and hasn’t disappointed me yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of external storage. I don't like to keep important documents on my laptop in case of a crash. Large drive. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to transfer and backup files from windows XP computer to windows 10. I Didn't read package. Doesn't work with XP. But still good for backup files on new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works well, the response time is great and practically no lag time. Others have been sluggish but this one so far is living up to the expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little hard drive that holds a lot. I use it to move large number of files, some quite large. Easy to use. Good to have the utility software for auto backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Price was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use. I have had an older Passport and chose this new larger one because of the dependability of the other one. I had expected to pay a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hard drive for dish receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this drive to use with our Dish Wally receiver. Although Dish says you need a hard drive with an external power supply, this one works great for that purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to backup my computers. Backed all the files I needed and still have plenty of space left. Setup could not have been easier, very pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Format for iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had help from the Apple salesperson on the day I purchased this external hard drive. He assured me the drive would be easy to format for my iMac, and it was. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable, spacious, easy-to-use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a secondary backup drive, the WD Passport 2TB is really handy. My only quibble is the proprietary drive-side end of the USB cord it uses. Otherwise, I am a fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap, big capacity and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this disk as a backup for my photos. No problems so far. It feels solid in your hand and never had issues with connection or data transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a hard disk with large capacity to store the data from Laptop as I was running out of space on that. This one came in very handy and the input output is pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been traveling to a lot of places, taking a lot of photos. We have so much space for HD videos and hi res pics. Still haven't even used half of the space yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport 2T portable drive does the job, and does it well. No problems there. It is a bit larger than I expected, and the corners of the case are not rounded like some other cases, so it has a "boxier" feel to it. OK, but not as "smooth and slick" as some other drives I've used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews and Consumer Reports, I purchased this drive. It had one of the best reviews with Consumer Reports and so far I have not been disapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Working well for TimeMachine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's attached to the lid of my MacBook using hook and loop tape. Reasonable performance for the purpose it serves. Thicker than it needs to be, but I haven't needed to tuck the laptop in to a backpack, so it has not been an issue yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for $55 and has worked flawlessly so far. It has no issues being powered from a USB port. Already recommended this to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never opened mine from Best Buy. Got a 3tb on clearance at another store 2 days later. Great product. Does exactly what I needed for my PS4. Only real complaint was the lack of knowledge about the different hard drives by employees.

    I would recommend this to a friend