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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,385 reviews
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up two whole laptops with this. I was amazed about this product. I would definitely purchase in the future if I ever need more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external hard drive!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best for your money. I️ use this for my Xbox and have only had good things to say about I️t, and I️ would fully recommend I️t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something quick, inexpensive, and immediately available. I would purchase again if necessary. Run to the store, walk-in & purchase; easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after I ordered the same hard drive and used it. It is secure, nice looking and the main thing, it comes with 3 years of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Plug in and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Seagate slim design and dropped on floor and broke. This is thicker but much more solid build. Just plug in and recognizes immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has performed as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this ext. hd. It works well and Windows detected it right away, so there wasn't any delay in using it the first time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows laptop had a hard time recognizing this as an external drive, but Linux machine had no problems. I'm sure I could have gotten it working on Windows if I spent more time playing with it, but I was only using it as a backup drive for a WD MyCloud, which it does fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the hard disk drive has worked great, I have been able to save all my photos and documents from my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking to backup my Documents and Pics, and the best of all Is that I can keep the information secure with password protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for requirement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person Amie Greer went above and beyond for me to use reward points so that I could get the item at the lowest possible price. You go girl!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well to back up my computer and then when I got my computer back from a Best Buy check I had to put all the data back on. It worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid performer, color case even

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the store only sells certain colors but online you can get whatever color to match your style. oh, and like all WD products it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent external drive for backing up files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External drive sits on my desk attached to my computer and readily available for easy and quick backup of files and photos as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO Far SO good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, will see how it works out when I actually need the back up. For starters I read other reviews stating that the product back up software was difficult to use so I chose just to go through my anti virus back up and it went smooth as ever! No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works as expected. The case is a little plasticy and I would not expect it to survive a fall of any kind. I always keep it in a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Storage done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well build portable drive that I can put confidence in when I need to have my information on multiple computers. A great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Storage device , but portability issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product that you can password protect. but be careful, if you forget the password, you're done for. I've never set the password up. The device recognizes my personal PC, and I have access issues when I use on another machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems to be easy to use for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be truthful, I haven't have time nor the person available in order to use this product. But, my friend has one and I'm sure it will be okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I accomplished desired backup without any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, I have not attempted to reload any files or data. At this point I can not say how reload can be accomplished or if it will be successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device as an external backup. It supports Bitlocker encryption with WD quality. Not the fastest drive, but for my purposes it's perfect.

    I would recommend this to a friend