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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,385 reviews
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good hard drive. It is my second WD drive and so far I love it. Good quality at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with my Xbox One. It is very quiet and serves its purpose. Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external backup drive works great. Puts your mind at ease while it automatically backs up your files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy employee directed me to gets this as it is what he and his friends use for Xbox. Works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a hard drive for his lap top computer to be able to download a larger amount of school work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drive for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the My Passport sw to backup, I just dragged and dropped the files I needed. It worked fine with no problems. Tried the backup software but it failed to backup my data, so I went the old-fashioned route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for the memory and more specifically because it charges via the USB instead of needing an adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a computer person I didn't know what I needed but the sales guy let me know and gave me some options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect companion for slim laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed external drive for my slim Dell notebook. This one does the job, powered from USB and very lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grest hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hardrive flowless from the start about modified for mac has been great and I loved the new design on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and the password protection is definitely a very good feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot of research on different external drives, finally decided to get this one. So far loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used dozens of these over the last few years. Great for transfering data or data backups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Backing up data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with my computer and had to buy something to back up my data to. This was perfect for the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only store which had it in stock! I prefer to buy from store vs online. Best Buy my go to store!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    HDD worked very well for about 20 months.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HDD was very easy to install and provided flawless daily backups and occasional restores for my laptop. HDD failed after about 20 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was extremely simple to set up and use with my Xbox One after running out of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE ENJOY USING THIS PRODUCT AND GETTING IT AT REASONABLE PRICE MAKES ME HAPPY I PURCHASED IT AT BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised big drive with lots of space. Write speed could be quicker for large transfers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT LAPTOP VERY SMALL AND LIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SON TOLD ME TO BUY THIS COMPUTER BECAUSE OF IT'S OPERATING SYSTEM AND MEMORY SO FAR A GREAT BUY....

    I would recommend this to a friend