Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,385 reviews
  • Rated 5 out of 5 stars

    Used for photo storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessly for its use for photo storage. Also great for use for file backups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Passport is an excellent price for a high quality item. The included software is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my external hard drive that I purchased. As advertised and had great customer service as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doing a system back up no longer intimidates me. The simplicity and peace of mind it provides is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device easy to set up easy to transfer Data encryption is easy to set up overall good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great right outta the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second time buying this. First one worked so well, that Goldie bought another for her employer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I got this I was very happy. Built quality is good and I love the color as well .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good trusted brand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external drive to replace the WD external I've had for a decade. I trust the brand. However it seems that the software slows my laptop down a bit, and im still trying to figure out a way around that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still using this item after 4 years of traveling back and forth to the Middle East!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB 3.0

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to backup my window, It seems pretty good for the price. I am not sure the speed of the USB 3.0. But it takes 2 hours to back up my window. It is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what I need!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 2TB External USB 3.0 Portable Hard Drive works as descrbed. What more can you ask for?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent backup drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Set up is quick, although may not be completely straight forward. Having a hard time restoring things on my new laptop, but not hard to find the files and just copy and paste directly to new folders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother in law like the hard drive plus I put movies and music in the hard drive for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 3 of these. Taxes on one. If the house is burning down, these 3 drives will go with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you would expect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is the new model with a slightly different design. It works just as well as the they ever did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It needs to be configured before use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a backup when my pc was placed in the shop for repair. You can store any information on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital Drives = Excel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the drives I have owned Western Digital has never let me down, so just had to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always did like WD hard drives and backups. This drive is really good with added backup software program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and Play

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these units for backing up our company computers and our DropBox and OneDrive data. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for added storage for my PS4 and love having the extra space for more games.

    I would recommend this to a friend