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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,385 reviews
  • Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does as intended. Important to have to backup files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to add a good amount of memory for the ps4 for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up drive. Fast. Little easy to carry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little drive. Large capacity. Just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a great gift and works extremely well for the Playstation 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hard Drive I obtained is of good quality and strong to carry

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Another bomb fom Westen Digital

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a 2-TB back up drive the Western Digital Passport. About two weeks into using the drive, I received a signal that the drive was locked. I unlocked the drive and went about business. I hadn't had any error messages so I assumed everything was working properly. You know what they say about assume. There had been no backup since May 2 today is May 12. The software told me the Passport was off line. I removed the Passport from the USB 3.0 jack and let it idle for about 1-minute. I then plugged the unit into the USB port, heard all the bop and bips you expect too hear when connecting a USB device. Checked and the unit is still off line. It gets better. Click on WD Utilities or WD Security and when these programs open they both prompt me to "attach a supported WD Drive". Stick a fork in me - i'm done this WD 2-TB Passport is going back too Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Lots of storage and a nice color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device was exactly what I needed. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I would purchase this again and recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 2TB Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems playing the movies I put on this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed more backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value - nice to have a yellow for convenient identification.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    2 TB is a lot of storage for backup. Software sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD back up software is defective. Many long phone calls with WD tech support to resolve. Unable. The tech said just use Window 10 MS back up program and forget the WD product. So the software needs work but the drive is fine for an external drive. I have not had any problems so far. Many reviews by others said the unit failed quickly. Will know in a few months about the durablity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive works great travel with it when needed for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Nice encryption and huge space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale and it’s more than enough for school stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plug in and all set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate! No problems with the unit what so ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good. I have not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light , nice choice of colors and user friendly instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this brand many times and Best Buy had a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Option For Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This eternal hard drive worked well with Time Machine backup for a MacBook Pro. Setup was relatively simple and it is a good option to backup your data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up storage unit, however not lg enoug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up unit, however need more storage for back up.

    I would recommend this to a friend