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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,385 reviews
  • Rated 4 out of 5 stars

    easy for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech smart by any means so had a little difficulty setting it up but once my friend helped it worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    durable and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in my house technology has to be tough because my kids and wife play hard. The passport is currently holding its own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a backup unit. It works nice and has good software that you can download on your computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    standard external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope it holds up. seems to be issues with the plug and play features. will not show up easily on all computers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    recommended by family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed an external back up for computer - this was recommended by a family member as well as in store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast USB 3.0 backups.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older 2.0 backup. Much faster on file transfers for large amounts of data. Good investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable Har

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive as a back up drive, so I don't lose my data. This is the only thing that I use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective but not the absolute best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked to replace my last WD which was full and this drive works much differently and not as user friendly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great as per salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    however I don't know how to use this item and would need to go back to best buy to learn what to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on sale and it serves the purpose. I use it daily and so far have not had any issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect portable hard drive for a great price for all situations Reputable company quality product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Feel like it should be just a bit cheaper given its physical size and storage capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice modern looking HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and surprisingly runs very cool, which should be important to anybody. (under 100 degrees)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too early to give well-informed review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item seems durable and sufficient. However, I haven't used it enough to give an informed opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all's good. no problem. will need more help from the geek squad with the surround system i purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had had bouts this for my daughter because she needed more space to down load for her games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD - My Passport 2TB External USB 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, So far! Normally the Hard drives I purchase last a while but always crash's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD - My Passport 2TB External USB 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, So far! Normally the Hard drives I purchase last a while but always crash's.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase new drive as my current drive was full. I'm doing ancestry on Family Treemaker and that file is BIG and I don't want to lose any of this stuff! Found this drive had to connect to my old desktop. I finally copied my files and dragged and dropped the to this drive. I'm not real tech savvy, so I wouldn't recommend this drive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fragile looking, but so far so good. The original power cord didn't work, so I needed to replace it.

    I would recommend this to a friend