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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,385 reviews
  • Rated 2 out of 5 stars

    Very bulky and heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job what it is for but its very heavy and bulky and i cant carry in my backpack

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be good or not, it stop working after 3 weeks wirh it. any of my Pc´s recognized it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item because it didn't work. I couldn't get anything to store on the hard drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the description and the reviews online. It states in the "specs" that this will work with Mac. It doesn't. Took to the store to have The Squad help me just in case I was doing something wrong. Nope, confirmed at the store that this device will not work with Mac products. They exchanged for a compatible one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible device. I have a Mac Mini & after doing all the updates & formatting it still won't work on any other Non Mac device. You also have to unplug it before u switch ur computer back on or it appears that all ur files have gone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will do research more better next time before makingany purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Storage

    Rated 5 out of 5 stars

    Lightning Fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 was having issues of running slow becuase the internal hard drive was full of games and I was messing with my overall experience, so I just plugged this and it worked as soon as I connected it. And I transferred over 269 GBs to the Hard drive in only 40 minutes! And now my PS4 feels more responsible and faster than ever before! Really recommend this product to anyone that need more space!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drive failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive did not perform as expected. It failed several attempts to be formatted and was returned for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Has problems staying connected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive disappears from the network. It also hums and vibrates. It worked good for around a year, then started to have problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not compatible with my Mac. No one in the store, esp the " expert" that helped me, asked which OS I was using. I had to return it. Big waste of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not format on my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product 1 star only because it did not format on my macbook and they were not able to do so at the store as well/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item didnt kork when we bought it. had to return it for something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great at first. Within a year it died. Not what I expected at all, especially for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    WD 2tb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable western digital 2tb hard drive for my son. He needed more storage space for his xbox one. 500gb on his game console wasnt enough. It only holds 20 games. This 2tb works great. Once i plugged it into his xbox, I formatted it and that is it. All his games now save on the hard drive and works flawless. Definitely recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    A great hard drive small easy to carry keep all yo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great hard drive small easy to carry keep all your files with you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - The product came in as described and in two business days - I got the 2TB - Blue color for a very fantastic price. - Easy to plug and transfer data - Easy to backup data - Compatible with Windows and Mac OS. - Only caveat, for Mac OS users, the disk should be first erased or formatted before using. Because, by default the disk is in "read only" mode, meaning, you can't drag and drop files. After the format/ erase, the disk is in "Custom access" mode, meaning, you have full access to it. Also, make sure to keep the disk in ExFAT format (Mac users ONLY) - The disk is slightly bulky. For the caveat for Mac users and slight bulkiness, I rate it 4 stars. Overall, it does what it is made for :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable storage and backup drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with My Passport. I have a Stora network drive with 2TB and wanted a portable drive I could take with me on trips. My Passport was very easy to setup...installed the software and was able to drag-n-drop files and perform backup of documents with no problem. Using it with my Surface Pro 3.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Inexpensive storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Shield for storage for a movie server. Works great for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great extra storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have over 40,000 pictures on my laptop and now I rest assured knowing they're backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to expand storage for xbox one! Really enjoy the extra space.

    I would recommend this to a friend