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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,385 reviews
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchased Western Digital and had good experience with this brand. It's all you need in an external hard drive, is small , fast and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid and a bit heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2Tb at a fair price. The drive is a bit on the chunky side. Very square, but it's pretty fast at USB 3.0. I also note it's a bit heavy but that's probably the case. It would have been nicer if it was lighter in weight or the case was rounded more but for the price it was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought hard drives before from this company and they always are great. This was nice because they make a solid product with portability and great storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Drive is light and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these drives at the moment. 2 are for mine and my wife's Xbox Ones and the other is used as a storage drive kept in the safe for photo and video. Pros: Light Fast Differ colors makes it easy to keep organized. Cons No real drop protection on the case. May never be an issue but worth mentioning. Overall I will continue to buy them when needed again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great buy! Easy to use & fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It was so easy to use and worked so fast! I was able to transfer a large number of pictures in record time. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is easy to use - plug and play. I use it to back up my computer files at home and also at work. Stylish look and nice color choices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for syncing files daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this WD external hard drive to anyone who has large amounts of data to sync and keep a backup. Very versatile and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 3 out of 5 stars

    This drive needs re-formatting, again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point in the game all drives are pretty much standard you've got some really good ones some really slow ones you've got the ultra-fast ones and then you've got some that have problems... I've bought this drive before and it's worked just fine but with this particular one something is glitching in the video that I put on it so I need to reformat it again hopefully that will solve the problem and of course it's past the two-week return date so all I can do now is reformat the dang thing like I said I bought other drives just like this and they've all worked fine this one has a glitch so I'll let you know if I get the glitch fixed[ if I can edit this review in the future?], no problems on all the other portable drives I've bought though...

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable outboard drive, this one is perfect! Fast, small, & quiet! I went and purchased a second one in Yellow for color coded storage. Great Price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Compact 2TB drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had absolutely no issues with this little drive, regardless of which computer I plug it into. I use mine exclusively as a back-up and storage device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this drive for traveling and it works great! Very convenient to have files that I don't want to take room on my laptop drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage on my XBox 1. I plugged this HDD in and the XBox 1 saw it right away an asked to format it. It has worked like a charm ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Still going strong2 years later

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Later review! 2 years connected to my Xbox one and still going strong!! Highly recommended!! It is plug and play on Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Needed it for my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran out of space on my PS4, so I bought this so I could play more games. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Drive for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to be small back-ups rather than the large desk sitting units - they work great and save space. USB 3 for decent speed transfers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Overall Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and very easy to use. I like the size which allows you to travel with it and not have to leave your memories and file at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good backup for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to expand my hard drive for PS4. So far so good. Easy to install and I like it for the small size. No need to plug into an outlet for power!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent External Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to back up files to transfer over to my new computer and it worked great! Can't go wrong with this 2 TB portable Hard Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable drive is perfect on the road and to do productions with. The price is perfect, size perfect, speed great, quiet and yellow color awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD My Passport 2TB External drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Used for storing documents and pictures. Another great product from WD. Highly recommended to all laptop owners.

    I would recommend this to a friend