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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,385 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this form my sons Xbox one 500gb u can add 2TB of storage just by plugging it in to the USB port on the side that adds a lot more storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device to insure data safety/backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This component is a necessary item for all systems especially portable devices. The cost is justified by the enclosed software alone for effective data backup. Only con might be due to small size and delicate handling requirement.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Matches my xbox one s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to use with my microsoft xbox one s. It compliments it very well. I always went with western digital and it hasnt failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Used for external PS4 hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to setup and format for my PS4 pro haven't had any issues so far perfect for adding a little more storage space for consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed assurance that my digital family pictures would be kept safe. It was super easy to move copy my pictures from my laptop to the external hard drive. Definitely a great purchase for piece of mind for my cherished memories.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Big memory in a pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget then hassle of the security inspection at the airport. There is no need to look after any electronics in your carry on. Great way to transport your memory, whatever use you would like to have of it. Share family pics, watch movies, make presentations for work or carry on lectures to be given. This is a great way not to transport extra hardware. Just plug it into any PC and you are ready to go. More space than a jump drive and better protected compared to one of them. The colors add an easy way to rapidly identify what is in storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Overall it’s a nice size for the storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the compact size and it’s hard to loose with the bright color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reliable brand and good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fisrt thing that comes to my mind is to find a reliable storage so my data can be placed in a secure and fast enough data transfer external storage, and that is what is the WD is about. So basically I use this unit as a backup drive and does the job as it was expected, no complains at all, decent data transfer, and very easy to use, copy paste basically, Western Digital offers a SW that works well with this drive called WD Discoveryand it will allows you to download and keep up to date other WD Apps. But for me the most important part is to know that the data is secure, to know that my videos and photos are safe which is the reason why I bought this external storage. The construction also feels and look good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Super Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect easy to use and convenient to store all extra pictures so you are not storing them all on computer. Also a peace of mind as a back up.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Speed is good but No USB-C cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and speed of this hard drive but I did not like the fact that the USB-C cable is not included. I believe if I buy external one, it might work but the input cable to hard drive is very unique. it wont be USB-C to USB-C in this one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have something to store all my photos and file. More than enough space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Very small Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had four of the older WD external hard drives that were bulky. I made the decision to consolidate them and go to a smaller hard drives. I've had it for a month and it seems to be working well. I also like that it takes up less room and is easier to transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very simple to set up and use. This item replaces a Seagate that died. The Seagate had an external power supply but the My Passport is powered by the USB. This is much more convenient. Plugged it in and off we go.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of space inside of this thing. It is compact in my opinion as well. I just transferred all my old files onto my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    perfect for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended storage option for ps4/ps4 pro. Plug into usb 3.0 port in back of machine, allow ps4 to reformat, then you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem so far. I am able to make backups and not to worry for crpytolockers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as an external hard drive for my PS4. Setup was easy and everything has been running smoothly. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Nice addition of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get some things off a possible failing hard drive. and the cost per GB is very affordable. The drive is quiet and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great for Video Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is used to store video and photos on for work. It reads fast and is portable to take to every computer. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Simple and Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use with my Xbox. You simply plug it in and it takes a few seconds to automatically format. If using for game storage, be sure you adjust your Xbox settings to send downloads to external. For existing games on your internal HD, simply copy them over. Note that once formatted for gaming, you cannot use for music, movies, or other storage without reformatting. This drive is quiet and does not require an external wall plug. I actually own 2 of them and got this one at a great price.

    I would recommend this to a friend