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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,385 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2TB external hard drive because it was the only one in the store that met my price point and portability requirements, and I bought it to replace a corrupted WD MyPassport hard drive purchased 3 years ago. So far so good with this one. All computers I have tested it with read it, and it is lightweight enough to tote around in a protective case. I do have an issue with computers saying the drive is busy and not able to be removed, but for now I just turn the computer off, disconnected it, and it reads and backs up ok when reconnected later. I don't like how boxy and shiny the design is, but whatever... function first.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Quality Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, fast does what it needs to do. Solid little drive. Good value for the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive for Film Editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a film student and found this hard drive to be very affordable and of great quality for the price I paid. It's everything I needed it to be and more. The only possible negative thing that comes to mind with it was just the process of formatting it to exFat. The forums on Western Digital's website weren't super helpful, but they have a great customer support service through email.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    No problems. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works great and was extremely easy to set up. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent storage for my movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this attached to the back of my LG Oled tv and plugged into the USB port. I can access all of my movies and photos using the TV. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for non experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this portable external hard drive on my way to the airport headed towards Israel for study abroad, when I realized that my laptop was almost out of memory space and I would have serious problems saving school documents as well as photos and videos taken. It is user friendly to transfer files, even for a non expert such as myself. The size and weight are very nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 2 GB drive works great with my PS4 without an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive, easy to operate. Great price for amount of storage you get.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Great addition for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and barely notice it is there. These new drives are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Great backup product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable USB is very easy to use and very dependable to take the back-up of any data. We bought it to take the back up of pictures and videos to save it as a memory. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads quickly and works great for my computer. Price is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, excellent to use for music, movies, Fotos, personal files storage

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Great little drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like my 5th passport drive. They're great. Small and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed back up for a while. This does that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one who didn't have backup for my computer. I was introduced to the WD product in store and am glad that i will have back up for my information

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a back up for my computer, easy to use and fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great EHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive. It's so compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Just plug and play. PlayStation running faster and cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    easy to use and options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, and options for auto save work perfexct. nice size as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love the space...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well easy to use and install. Love the space I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice My Passport "back up" which you can control when you want to back up your computer. I set mine up to back up my computer every night.

    I would recommend this to a friend