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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,385 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Reliable. I like this brand. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for my Xbox One S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it gets slightly warmer than a Seagate HDD, it's performance is perfect for me. If your wondering how to use it on the Xbox One, simply make sure that the storage system is deleted and left completely UNALLOCATED (you can delete the filesystem with Windows) and connect to the Xbox One, which will now detect it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased about a dozen hard drives in the last couple of years. Longevity is yet to be seen, but the performance is on par with what I've come to expect. It has an LED activity light unlike it's plug in big brother. I would definitely recommend it, plus comes with a better warranty than the elements drives.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and fast for extra storage for X box 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most storage for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these in my work as an entertainer. I have never had any problems and all the storage I need for my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Small Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD 2TB hard drive is the third drive that I have purchased in the last 9 months I purchased a the metal edition, black and now the blue. These little hard drives are Great for backing up and or transporting larger amounts of data. And the USB 3.0 is a Plus for Faster Transfers if your PC is USB 3.0 compatable.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable and large space for data storage, quickly reading out and writing inside based on USB 3.0. Pretty small and light for carrying.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for Addtional Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually use this as a backup of everything I store (pictures, music, documents, etc.) and I typically stick only with Western Digital. This unit is great as it also allows me to set a locking password and keep the average person from accessing my data. Love this unit and am hoping to replace it one day with a 3T.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'my passport' is the easiest way I have found to backup my laptop with the built in time machine. just plug it in to the USB and walk away. Everything is automatic. when its finished, just unplug and put it away until the next time. Easy and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good extra space for on the go storage. Doesn't seem to be compatible with smart tv operating systems. So don't plan on putting movies on it to watch them from your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for my ps4. It works pretty good. The files load up pretty good. I'm happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Western Digital hard drives and external hard drives for many years now. I own a few of these WD TB2 hard drives, and have also used other brands over the years. But at the end of the day I'd rather spend my money on WD products. There's never an issue, very reliable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these (1 and 2 TB drives), had previous experience with WD drives (a my book, and two passport drives) and loved them. A 2TB drive is a little too thick to fit the drive plus cable into the insignia case I bought to protect it, but it works (the 1 TB is thin and no need to worry)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Additional Steps Required to Format for MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD USB drive is working great. There were a few issues setting up the drive to use on a MAC. It required a phone call to WD, due to not being able to find technical articles that matched the issue I was having. WD Tech Support quickly resolved the issue and the drive is working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, even with a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works fine with a Mac, and even includes software that adds some capabilities and usefulness. I typically just configure Time Machine to back up directly to the device when connected, but the included software works with Mac as well, and offers additional capability if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sole purpose for buying this external harddrive was due to my storage issues I was having with my PS4 it was easy to setup you just have to convert it first to FAT and not FAT32 or you will only be able to use 2 out of the 4 TB if you go with fat32 so make sure it's just FAT when coverting for PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    The copying speed was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the compact size of the drive because it is easy to carry around. i also like the fact that the copying speed was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this for your console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is needed to store content from your console. It was an easy set up and it’s a Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Compact & fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to mail large files to a video editor. It’s compact, and the files moved from long term storage quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to store pics, videos and documents.. I love it because it frees up space on my computer!!

    I would recommend this to a friend