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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,385 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD hard drive works very well for backups. This model is smaller than the other WDs in the plastic case. This mod number for the smaller drives starts as wdbs4b... The other ones are physically larger and heavier. I looked all over to find this model since it fits in my cases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent external drive for backups.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onboard software was easy to setup for scheduling periodic, in my case daily backups. Complete setups took less than 30 minutes. Backup file manager was easy to use and restore worked perfectly. The only negative might be the size of the drive, however it is not an issue for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the storage you could need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very good when I can back my info up. This product allows me to do that with a secure feeling

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reliable and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to worry about losing important files since I got this external hard drive. Just go to the storage options on your computer and tell it how frequently to update the external drive for files. A necessity for anyone who relies on their PC for school or their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description was spot on! We ordered this for our daughter for Christmas in her favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    GREAT LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LAPTOP IS FAST EASY TO USE GETTING ALL THE CAMERA'S LINKED WAS EASY, GOT HELP WHEN I NEEDED IT ONLINE, WE WILL BE BACK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Have done 2 System backups, 200GB eac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Have some other backups, same firm. Lower capacity. All work great. WD harddrive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Does the trick for storing my hard drive backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up hard drive and many photo files. Easy to use with plenty of storage space to help clean up my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent product. I achieved 100MB/s transfer speed when I tried to transfer data from one HDD to another. Felt like this is decent enough for me. Still works great after 4months of purchase at least. I use this one with my Xbox . Primary use it to store and watch movies

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much more reliable than Seagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Drive is fast and have had no problems using as a time Machine backup device for iMac. The last couple of drives I had bought for different devices had been Seagate but have not had much luck with them lasting more than a few months. I will stick with Western digital from now on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as a secondary backup besides my NAS. Quiet and works fantastic on windows based machines !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard back-up drive. Easy to hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is a pretty standard product. Nothing that makes it stand out, but the reputation of the company is what decided me on it. I actually bought 2, one for home and one for my office computer. A better review would be in a few years when I see how it holds up. As far as installation, etc., it was easy to "plug & play" so no issues there. Price was reasonable, and when Best Buy had a sale a week after I got it, no problem in them crediting me with the price reduction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Large storage, but picky on the operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive but I had a problem trying to back up an older laptop that still has Vista on it as it's operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great external drive. Doesn't have to much pre-loaded stuff on it either. So thats nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a drive with sufficient capacity and not requiring extra USB ports or external power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup your Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Passport external hard drive because each computer needs a separate unit. If you could make them able to hold the memory of at least two different computers, it would be nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome PS4 HD upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HD after PlayStation finally realeased a firmware update for the PS4 allowing the use of an external hard drive for extended storage. I couldn't be happier with this device. Just plug in the USB cord to one of the two inputs in the PS4 and instant increase of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great Hard Drive for Back-ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has been reliable and fast for a spinning drive. The set up is easy and it is pretty much plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Drive for The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the design of the WD Passport to be made. While it's basically a rectangle, all of the models are the same width, This leads to ease of space when on my desktop that can become rather busy. You won't find a drive of its size for a better price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive gives a lot of storage for a reasonable price. I use it to backup all my videos and pictures with room to spare.

    I would recommend this to a friend