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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,385 reviews
  • Rated 5 out of 5 stars

    Great storage for my xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been searching online for a hardrive and my friend recommended me and I don’t regret it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Huge storage for reasonable $

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge hard drive. Never going to fill it up with photos Reasonsble price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Tons of Document & Picture Storage Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue. Low-cost, affordable storage for your documents, pictures, music and other files. Best Buy provides very competitive pricing - with Western Digital portable storage equipment in stock, available when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller WD external hard drive and needed to upgrade to a larger unit. This certainly fit the bill. The software that it comes with makes set up easy to create an event for backup if my home computer. The 2 TB drive has all sorts of space. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great, reliable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive a few weeks ago for backing up several PCs at work. The drive has worked perfectly. I've had problems with other drives only being powered by USB failing in the middle of a copy but this drive is working perfectly. Also the capacity/price of this drive is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computerreally liked it too and one feature that should've upgraded a long time ago

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The easiest memory upgrade you'll ever make.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my xbox memory. Plugged it in, and viola, done. Once it installed it and the system detected it, all of my games run off it. It seems to be faster than the internal drive as well, giving me shorter load times. My only regret is that I didnt go for the 3TB.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought My Passport from Best Buy a number of years ago and it was everything I hoped for. After so much time, there was no more room and I needed to upgrade. This is just as good as the first one and it looks like it will take quite a few years to fill up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly - Sets Up Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive installs quickly and works great. It appears to read very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed more storage for her projects and choose this product. It works well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Product for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the sole purpose of expanding my XBox One storage. So far I am nothing, but impressed! I thought the 5400 RPM (reason for only 4 stars) would lag a some, but I am not seeing it with the gaming experience at all. Suggestion would be to move the least played games and most if not all your apps over to the Passport. I have no issues with anything being played from the Passport. If you are looking for an inexpensive portable drive...here you go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to back up our computers, very easy to use and more than enough space to store everything

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 4 out of 5 stars

    Connected to my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to extend the storage on my PS4 slim. Has been working like a charm so far. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Perfect size for computer backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest drive but it's pretty quiet and it doesn't get too hot. Small and convenient to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Backup On-The-Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially like the compactness of this unit - easy to stow in luggage or backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It transfers files quickly and silently. Easy to use. A big improvement over other, similar products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for extra space for my PS4 and this external hard drive works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to set up and password protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased external hard drive to back up documents and pictures on laptop computer hard drive. Was easy to setup and configure security settings to password protect. Contained more than sufficient storage capacity for long-term usage. Very pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Affordable Portable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black is an excellent solution to low-cost, local and portable storage of backup data files. Just remember to only plug the device in during backups, and keep it in a location separate from your pc, laptop or mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes you have to format it which is easy and not long at all but definitely worth it.

    I would recommend this to a friend