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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,385 reviews
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    It's a hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it was purchased to do. Plenty of storage and decent transfer doyers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has not let me down. It’s our fourth product over the last couple years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit surprised by the enclosure size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit surprised by the size of the enclosure, a comparable Seagate 2TB portable drive is about 1/2 the width of the WD drive. Given that the Seagate drive was not available I decided to purchase the WD drive that was in stock due to time constraints. The size of the enclosure makes it a bit inconvenient to store the drive in the standard carrying cases that I have been using in the past. (I can store 2 Seagate drives per enclosure but only 1 WD drive per enclosure due to the added size of the WD drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external drive, and the one I purchased at Best Buy is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wd external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and secure to hold as much information you need to safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for the PS4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as soon as Sony added support for external storage. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this hard drive for a friend to use on his xbox one. this works great..all you do is plug it in follow some instructions to format it for xbox and boom ready to go..perfect for anyone looking to digitally download a bunch of games and apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought This to Hold iMac Time Machine Back-ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive was simple to use. I attached it to my brand new iMac. The OS X operating system reformatted it so it would be compatible with the iMac. Now it holds my Time Machine back-ups. I've had it a month now and it works perfectly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works well to keep files backed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to be able to keep all of my files backed up and in a fire safe in case of worst case scenario. It works well and I would buy another one if I needed the room. This one has plenty of room for all of what I have to backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was used to back up my recovered files and i have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using WD products for a while and have never had a problem. They were expensive a few years ago but glad to see them lower their prices to be competitive but keeping the same build quality we all came to love. Solid External drive for $60

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent back-up drive just what I needed as compared to other drives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only buy WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Xbox external drive works as specified so far no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offsite backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could do a backup and then keep it in another location.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several portable hard drives but this is as reliable as they can be. Never fails as other of my drives have done. I have stored all my ebooks, audiobooks, music and videos with absolutely no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a 2nd back up source for pictures. Mounted on top of desk top tower with Velcro. Data transfer speeds good. I wish it had an on/off switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job i need it to do and would recommend this brand to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product and I would recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My XBoxOne had reached capacity and was was not able to play any new games on the system, so I purchased a 2 TB portable hard drive that was simple to install and has alleviated many issues that were going on; My Passport is the best brand to get

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Works great with Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for use with my ps4. Very simple to use and does not take up much space.

    I would recommend this to a friend