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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,385 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to back up my laptop. Works like it is supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable HD that backs up quickly. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hard drive very durable I would recommend this hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Portable HD for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the Xbox One. It's quiet, has insulated rubber feet, and visually matches the Xbox One. Cable is long enough to reach around to the back from the side. It's also faster than the Xbox One internal storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2TB hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my PS4. Works great cause 500GB is not enough

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Size for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an add-on for my grand daughters computer and has worked well in storing her personal stuff, so that she doesn't have to store everything she creates on her hard drive on her computer. She's a graphic art student at ECU.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Playstion 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got a few new games for Christmas and his memory was full on his console. A quick trip to Best Buy explained the problem to an associate and he recommended this. Now he has more then enough storage. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storing all of my pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external hard drive to free up space and safely store all the pics on my computer. There is more than enough room to store all of the pics that I currently have stored with plenty of room left over for future pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far is working great, and hopefully will for many years .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport are lifesavers when it comes to laptops. This will help keep your memory free and you are able to transfer it and keep it with you at all times. It has huge memory and easier than dealing with tons of USB's.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what My PS4 needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so tired of deleting games to add another. Bought this & now all my games are loaded, no more deleting & no lag. Runs smooth and fast can't even tell it's an external storage device. Easy install in under a minute.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for external storage of photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a backup drive for my photos. You never want to just have one copy of them because if something happens to them they're gone forever. For a little more money you can get the SSD, but this will do for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose. Bought it for saving data and papers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Quick Boost for Console Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to connect to our PS4 system which was out of memory and could not longer update the system. We could have cracked open the PS4 and pulled the hard drive to increase it's memory, but why go through the hassle. Buying the external hard drive was as simple as could be, plugged it in and followed the instructions and in a couple of minutes, presto an extra 2TB's of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these.The drive is well made. It comes formatted for Windows, but can be reformatted as a Mac drive. I use a solid state drive for Photoshop and Lightroom, but these drives are very cost effective for backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external drive that was easy to set up on my PC. I like the compact size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need extra memory?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed extra memory for work and this productdoes the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a retiree who prefers written instructions I did not find this product to be intuitive to use. I wanted a full back-up of my 5-yr-old laptop. I think (hope) it did it, but I never saw any percent progress as the on-line help said in step 10 that I should see. The next morning I did see a notation that the back-up began at 10:04 pm and was completed at 5:24 am so I hope I'm now protected. I am pleased with the 2TB size which should handle all my stored photos.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because my old portable hard drive that I use for saving backups at 1tb can now only hold 2 full backup. Old unit was also Western Digital and this unit works flawlessly and can hold a month's worth of full backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Full backups AND file storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad the salesman recommended this external hard drive. The only issue I had (which really wasn't an issue) was I needed to format the drive to a Mac. This was performed easily and I was good to go in minutes!

    I would recommend this to a friend