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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,385 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Needed to backup system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was dying and needed to backup everything. This external hard drive was a life saver in getting all of my data from the old computer to the new. Now we are using it for regular backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This Hard drive is very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this hard drive to anyone. It is a plug and play item that needs no explaining to use, but for those who are first time users the instructions are simple to follow. Buy it an enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Gave my son peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this external hard drive to my son for his birthday and he was very relieved to be able to back up all the music on his laptop before he sent it off to be repaired. He said that it worked great for him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely need a disc player these days, but my new laptop has no disc drive, so this little portable works well in conjunction with the laptop when I need it. It plays CD's and DVD's as well as any built-in.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD HD Are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another HD to back up my ever growing K-drama collection. So far this is my 12th WD hard drive & all of them are still working. WD is the only brand I buy. Also this one comes with a 3 year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a really good HD. Fast response and plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very relieved my information has been backed up onto a very dependable external hard drive. Thank you Best Buy for looking out for me and all the information/pictures that mean alot to me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This external drive is so durable!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An external drive is a must these days and this one has been great. I handle it carefully as I carry it with me like a portable drive and it has held up great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Time Machine Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive for my Apple Time Machine Backup. I had to use Apple's Disk Utility to format the drive to Journaled for Mac then I was able to set this up for Apple's Time Machine Backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More Storage - No problem!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second storage device/ New technology, more storage space, same commitment from WD with quality and performance. BestBuy ran a good sale and the price I paid was just right!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my PlayStation Slim. There were no issues getting this drive to work on the Slim. The price was right. all games on the Slim were transferred from internal drive to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in to PS4, followed online instructions to transfer games. Took a bit to get everything transferred but works great. Small enough to sit next to the PS4 without taking up too much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for back up storage, easy to use, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Answer to maxed out phone storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my storage on my iPhone was about to be at max and I didn’t want to purchase more storage on the cloud so I will move my pics and emails to this and it should free me up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and the price is right, too. It's sleek and small and, as a friend of mine attests, durable. Get it! And carry all your files and music with you to an undisclosed location.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great external hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 2 TB Western Digital My Passport Hard Drive for price of about $80. Very easy to hook up and it worked as advertised! This is alot of memory for the money and it does not take up much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with the xbox one s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with xbox one s. Just hace to plug it in and format it. I purchase this to use with my microsoft xbox one s. It compliments it very well. I always went with western digital and it hasnt failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My 3rd flavor of these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend as a Christmas present. Only because I am running two older versions myself. I wanted something that is dependable, so this is what I bought. You can't go wrong with WD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for XBox Memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate pointed me in this direction. Really happy that he did. I plugged it into the Xbox one and is synched automatically. Great alternative to the Xbox brand. Get more bang for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for a little more than a month, but I like the way it automatically backs up my important data without asking me. This could be a data saver in the event something happens to desktop computer. It's very small; not much bigger than a deck of cards and makes no noise. It was detected readily by Win10 and seems to have no problems.

    I would recommend this to a friend