Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,385 reviews
  • Rated 5 out of 5 stars

    Great value for a 2T drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs just as advertised and was easy to get set up. Instructions were clear and only took a few minutes. Great price compared to other models and got some of the best reviews in doing my research.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Purchased for my Xbox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a extension for my Xbox One. It took my memory from 500gb to 2.5 tb and has not affected the performance of my system. The games stream off of it just as fast as the internal hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up all of my documents and pictures from an old computer, it was the easiest thing to do. I have never used an external hard drive and this product was the easiest to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just finished up all the space on my one terabyte Xbox one and saw this while I was shopping for a new TV. Slim sleek design and small enough to travel with if using other than keeping it in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Quick and Simple - Just What I Wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This large 2TB storage device works just like a USB Flash Drive Security and back up features if desired. I use it for all my home movies. I wanted something simple and I got it. Excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to store some extra photographs, files, etc. from my old laptop and to use with a new Chromebook (even though the extra features aren't available on it). Just what I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really easy to use this back up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this back up drive to make an emergency back up of my son's hard drive before we had his laptop serviced. This could not have been easier. Plug it in, follow the instructions, and you're done.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works With Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my son ran out of space on his xbox. I put all his games on it, now I'm not tracking down cd's and he's not deleting games I ALREADY PAID FOR UGGH to make room for new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great storge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.. it is dividable for multiple computer/ devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Quick use for storage, works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always trusted WD for my external hard drives, so I'm glad to say that this fulfilled everything that I was looking for in storage. Got me through my backups and I'm glad to see it working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent easy to use product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive was very easy to install. On-drive backup software was easy to install and simple to use. Software for creating a disk image should have been included however Windows app worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive Xbox 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive for my boys for their XBOX 1. I was worried because it wasn't written on the box but in review of the product I saw others were using for their Xbox. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works just right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this disk to have a backup on an external drive. It is connected to a Linux machine. It takes 45-60 minutes to copy 350 GB from an SSD drive. Disk behaves well. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter to download all of her GoPro movies to and she absolutely loves it. It does what it says it does, its compact, and with a name like Western Digital, you know it will last.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome hard drive for xbox one!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it into my xbox one and it recognized the drive immediately. Super fast setup and works fast as internal storage. Definitely a headache reducer and was priced at a great value!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for PS4 extension

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my PS4 hard drive was full. I wish I would have bought this a year ago! Now I can load up all the games I had to delete before:) Plenty of space for dozens of games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is by far the best I have owned. I transferred EVERYTHING from my PC to this device in 15 minutes. I will be picking up an additional device for my son's XBOX One.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great drive so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive when it was on sale, so the price was great. I'm using it as an external drive for my Xbox One, so I'm not using any of the auto backup features. So far it's been reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what's expected and runs pretty quiet I use it and primarily as extra storage for my PS4 and it operates seamlessly with little issue and only an initial format would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use, great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze, and provides a great value for the amount of storage. I was able to get all of the files etc off my outdated PC on to this drive, and still have ample storage for future needs.

    I would recommend this to a friend