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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,385 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased the metal 1T drive for work (over a year ago), and wanted to buy another for pics and other files. It works great and I really like the easy setup and file protection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive and a My Book at the same time -- both have been working flawlessly ever since. Check with me in a few years to see if they still are... that's the gold standard, no -- longevity?

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Portable External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this Portable External Hard Drive to store my photo’s, music, and video files so that I could free up space on my Laptop. I brought a 2nd one for my son as well to use with his PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to load up movies and shows for my deployment. File transfer to drive was a breeze. 2TB model has more than enough space for my needs. Have had for a month without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Nice compact storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great for storing photos, music, and backups.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable size with a large amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I had been wanting an external hard drive for backing up important files for our small business and photos! This one works great, and it's an excellent price for 2T of storage!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good storage and very mobile. good for storing photos.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Did what it was supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quality external hard drive to the background data for several large projects. This worked perfectly. Downloaded the data relatively quickly, and have had no issues accessing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Ext.Hard Drive for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and loads quick! Glad I bought it!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very simple .,, dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an Hitachi external hard drive which functioned well for a number of years but began to have connectivity issues. The Passport is much smaller and far more dependable. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Backup Crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to provide a dual backup for some really important files. Product has worked flawlessly--as has all of my WD Passport external TB drives (we now have 5 of them).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Must have if you have a 500GB PS4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new PS4 update, this drive is a must! 500GB doesn't fill nearly enough anymore so you need to add an external onto your system which this product does perfectly to suit the need

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is most reliable in my experience. This is the perfect compliment to notebooks for added storage. Bought one for each of the family with each a different color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid, no complaints. Very easy setup/startup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    X-Cellent for XBOX One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as an external drive for an XBox One. The installation was easy as pie, and the communication was quick. Western Digital is my go-to drive maker, and this doesn't change that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great compact External Hard Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent companion for computers with small or mid-sized hard drives. Easy to install and great way to separate files that can be moved to and from your computer, for added flexibility!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport 2TB

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable USB drive. Perfect for storing my Go Pro Videos, photos and computer files. I liked it so much I purchased a second one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable storage device. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Western Digital portable hard drive has worked flawlessly from the get go. I have purchased many WD drives over the past few years and have never had a problem with any of them.

    I would recommend this to a friend