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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,385 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased so I can safely store all of my digital pictures in one place. No more worries about clogging up my computer, now I have more than enough capacity. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a portable storage drive and have used Western Digital previously. This is a simple product to use right out of the box. Overall great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellant way to save things from computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I know this is the best way to go unable to compare as this is the first harddrive I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not get any easier than this. Great design and easy plug and use storage device. I use this on my Son's Xbox one and it works great. I am very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great drive for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nicer if it was a little bit thinner, but overall it's a great drive for traveling. Holds all my movies and is quick to transfer back to my laptop for playback.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it look sleek and elegant, its very easy to use. As soon as i connected to my laptop, the machine installed the software and within moments I was able to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome choice for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive when I got low on memory on my PS4. Set it up and was back to gaming in 5 min. Highly recommended if u are low on the GBs. Buy with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid WD performance. Only minor complaint is that the actual color of the hard drive was much brighter than the online pictures. This is a WD issue, not a Best Buy problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    needs programmed for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use, but had to be programmed for Mac users. This was not in the instructions, so it required a trip to Geek Squad to fix and that took quite some time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    cheap storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my PC crashed I decided to get multi-level storage for important files. This drive I use in connection with Carbonite and Degoo so that I have 3 layers of backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about time Sony updated PS4 OS to accept external USB drives. Wasn't looking forward to backing all saved data up and reloading everything. This was perfect plug & play.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great hard drive by WD, transfers and stores data quickly. Optional color schemes is pretty cool and different from the ordinary plain black. However, this model has a soft plastic shell that feels somewhat cheap and poses a potential disaster away from completely losing everything. So take caution.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design, nice and compact. Make it easy to store in my laptop back. Password protected makes my file safe and secure. Fast connection makes transferring files easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Mac fillied with memory and bought this bad boy and converted all documents over! My MacBook is running smooth as heck with all the free space I have now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc or playstation...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item can be essential and backing up data from my computer but also can work as external storage for my PlayStation 4

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    expanded room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more space for everything I have and do. I already had a 1TB and have not had any issues with it. I did however delete what WD had on it, because I didn't need it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for XBOX One S Expansion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on sale at BB + rewards credit to increase HD space on 500gb Xbox One S. Kids have added lots of games without having to delete every couple of new games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    3rd WD I have purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend WD highly have actually a total of 4 with one HD attached to my computer all the time. 3 of Passports. Never had a single problem with them and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to back up the files from my aging computer. I got this one sale and it was well worth the price. Fast and easy to set up. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works like it's suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works great. The only issue I had was when I first plugged it in to the PS4. It said unsupportable, so I unplugged it and tried again. Works like a champ.

    I would recommend this to a friend