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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,385 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable Har

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife's iPhone was full of photos and videos, purchased this for her to store everything and free up space on the phone. Works great for this or other storage needs. Extremely easy to use, my only complaint is that it is thicker than a similar Seagate portable drive I have.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    A bit of a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this backup drive on sale to replace a WD drive that failed after 6 years. It backs up everything except a password protected Word document and some jpeg files that are really documents - surprising and disappointing because the old one had no problem backing up everything until it failed. Also, the drive apparently did not download the utilities software very well. I cannot open the drive from the desktop. I have to access the drive itself to set up the backup schedule. When I try to do this from the desktop, I get a notice that says I should attach a drive. Very disappointing for a WD product. I'll have to use Geek Squad services to fix this. I hesitatingly recommend this product if you are downloading it for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent external USB drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external USB drive with encryption software. Simple to install hardware and software enabling encryption. Worked so well purchased another unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent affordable drive for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Xbox One and it's been awesome.I just plugged it in,Xbox asked me if I wanted to format the drive,clicked yes and it did everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased other My Passport drives in the part and this one, like the others, has been a good, portable drive to use for my Macbook Time Machine backup.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old portable hard drive. Prices are better than a few years ago and this one is nice and small. So far, so good. I am very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good drive at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this drive for game storage on my ps4. Works great and Western Digital is a reliable brand, I have older drives from them and they are still ticking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive to back up my music. Very easy to use, no installation issues with software on computer. It's small so its easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fair for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell you secret has a much higher reliability because I'll say dries for their stores on the way to go pick for price point I would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    2 TB hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to be use as a backup solution. I run daily backup for the past 1 month and so far no issues and it does it consistently same time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for moving large quantities of dat abetween

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive to move gigabytes of data between my astronomy data collection PC and where I actually post-process the data. Much faster than WiFi...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    You need more space? This has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PS4 and I have around 70 games and I'm not even close to filling this up. Perfect buy for expanding storage space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price, good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was within the price could afford and the product brand is known for being a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect memory boost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Drive is easy plug and play hookup. Good access speed for data. No outside power requirements. Dropped it twice and still runs like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to use on my PlayStation 4. I plugged it in and was able to download games on it. It was great for what I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect product,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for.my need ..basicly use it to back up drone footage so it's perfect for taking everywhere it's small and can fit in alot of.places

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive for what I need. Easy set up and follow instructions. I just like to have manual for what I buy in paper form for easier use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing item for PS4 gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard rice is one of the Best Buy's I've ever made! It was easy to set up and it does exactly what it says it would. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive for photo/music backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as and extra backup drive for all of our family photos and my MP3 collection. Works perfectly and small enough to hide behind the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external storage is very useful. This is a great buy. Worth the money. Can storage a lot of stuff from pictures to documents. Highly recommended.

    I would recommend this to a friend