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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,385 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is just what you buy... A hard drive. No frills really. Transfers happen quickly with the 3.0 USB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it! So easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a novice when it comes to technology and this hard drive was so easy to use. Plug in and start transferring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug & Save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you have to do is take it out of the box. Plug the cable into the device & your PC & start storing. WD quality. Portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great way to back up data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a way to back up my computer other than using usb jump drives and I found this little gem! Fast and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD Passport

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have plenty or space to backup files, pictures and documents. A must have!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No problems Mo space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been reliable and effective. It works great I'm thinking I need another one just because it works so great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Holds up well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to be real durable and holds a ton of data there's really not too much to say go get you one if you need it Ski

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This purchase was great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you use up your space for gaming, it's nice to know that you can purchase something that will let the games continue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, plug-n-play and Windows 10 finds it just fine. The downloadable backup software is great and pretty intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Item solved my problem at the advertised price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the advertised item I wanted was sold out, the Best Buy associate showed me this item from the same manufacturer, with the same specs but a different color.Same price. Works fine. I'm happy and will return to Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was extremely easy to use and navigate how to backup my computer. I’m not tech savvy but this I could handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, works well and liked the password protection options available instead of some of the cheaper versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy my local store had this item in stock. Easy plug and play. Backed up my laptop before a catastrophic failure.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to backup photos, I love how small it is. The best part is being USB powered so no extra power cords to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had an issue with it. I needed something for back ups and what not at a decent price. This fit the bill

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works the way it's designed to gives me a great piece of mind that all my important stuff is safe and backed up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth operator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem/WiFi. Wireless is strong and usable with all my gear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well.It does what I expected it to do, backing up the computer. The cord that connects to the computer seems to connect upset down, which is inconvenient."When I use it, I have to twist it. Otherwise, it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impressive device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external hard drive to expand the storage for my xbox1. Easy set up. And it even looks like it was made for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a backup for two different computer that are linked on my WiFi network. everything works well together

    I would recommend this to a friend