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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,385 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great addition for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy way to expand storage on your Xbox one. And it loads games faster than the built in hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice & Sleek!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Easily Installed & Fast Connection! Works great as my PS4 External Hard Drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Geek Squad was very helpful as I needed the drive to be read by both Mac and Windows OS.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great little drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive to back up everything on. Next one will be a ssd like I added to my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Designed good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very small than I expected but it is very wide.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much you can say about an external hard drive. It works or it doesn't. Use it for extra storage for PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the speed and software included. Just what one should expect with WD. Always buy WD over Seagate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with my Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hard drive as an expansion hard drive for my Xbox One. It connected easily and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage space, very user friendly. As close to plug and play as you can get. Zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use. Once I reformatted I was able to use between windows and apple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it into my Dish receiver, and answered the onscreen questions, and it worked. The price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does its job without problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter to use as a backup drive for her laptop. Does its job fine. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent sized unit at a modest price point. Functions well. No complaints. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Best Buy and fully met my needs. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great back-up storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is big enough to have multiple back-up points to protect our data, greatr prce too!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No surprises and system ready easy too use good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom to use to keep pictures off the computer harddrive. It has worked perfectly thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage for the money. 1 extra year warranty than other similar products. Who wouldn't buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have windows 10. This device needed no formatting - I just plugged it in and backed up my files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop for work and its great to keep my games, photos, and music from clogging my work machine.

    I would recommend this to a friend