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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,385 reviews
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 recognized it quickly. USB 3.0 allows for faster connection. It's working great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was exactly what I needed. Nothing fancy, but able to backup all my photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our ps4 to increase the memory and it was very easy to install and activate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product works well. This is my third external drive and the best one I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great plug and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use drive for backups. Easily encrypt your data and allows for separate back ups.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great item, no issues so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD hard drive and I've faced no issues so far. It's fast with no heating issues.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    paired right up with ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with drive. Paired right up with my PS4 and now I have much more room for games.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great external storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough room to backup most home computers and it includes its own backup software which makes it work out of the box well. Color is good if you are UT fan, as it is very close to the school color.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reformatted the drive to use with Macintosh and it was easy to do and the drive is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some comparison shopping I settled on WD for it's reliability ratings. It works great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to expand the memory on my ps4. Works great for what I use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my work laptop. It's very easy to use and haven't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great way to add storage to your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product added storage to our home computer and we are now able to run our programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and play!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use! Just plugged into my PlayStation and backed it up with no problems!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my external data storage drives are WD because they are dependable and store lots of data.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great storage for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this external hard drive for sixty something bucks! its durable and compact. great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item to back-up and relieve much needed space on my MBP due to my large FCPX projects. I like Seagate better but BB does not carry them on the store, but it can be purchased on-line only which that completely sucks for me. Compared to my other Seagate brands this WD product is a bit bulkier but that's not a deal breaker. For its main purposed, so far, this portable drive its working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got one of these to back up my files. Usb 3.0 transfer rate is faster than ever

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a quick and easy space saver. And as an add bonus it’s not and eye sore.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent for Photography

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With thousands of pics I take this external hard drive is a must. Can be stored in safe easily.

    I would recommend this to a friend