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Customer Ratings & Reviews

Your price for this item is $303.42

Customer reviews

Rating 4.7 out of 5 stars with 425 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 425 reviews
  • Rated 5 out of 5 stars

    Great Backup Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little back-up device. It is much smaller than I expected. Super easy to use. Decent value for SSD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so backup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these, one for time machine and one for backing up files. 1 turned out to be a brick from the day I received it. Returned it in store with no issues. Other than that it does the job. Will it last? We will find out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    External ssd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's does what an external ssd is suppose to but does not work with my setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good item but comes with a big Caution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as a back up to my laptop. I have another but this one was SS. Should've been plug and play. Nope! Could not get it to work. Went to WD's website; no luck. Took it into Geek Squad. They said that WD no longer bundles their software or has it as a download as they can't keep up with the changes/updates in the OS. Geek Squad was able to sync it and create a desktop icon. Luckily, I have Geek Squad support so it didn't cost me anything but a consumer shouldn't have to do what I did. The product description should carry that caution.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreadable box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the description of this item is written in very small while letter against a bright orange background, and is thus unreadable except in certain conditions. Note price varies from month to month. Appears to be always on sale.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, As of February 2025, Western Digital has separated into two independent companies and the support process for your Western Digital and Sandisk branded products may have changed. All Hard Drive products remain with Western Digital, and all SSD and Flash products are now supported by Sandisk. We apologize for any confusion or inconvenience. For support of your SSD or Flash product, please contact the SanDisk support team on Social Media handle @sandisk WDConnections

  • Rated 4 out of 5 stars

    Wd - Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport. Looks good. I would buy again ,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very small and light, and perfect for a large external drive you can take with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs As Expected / Fast and Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is very fast. It seems though that the case is cheaply made.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn't recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 of these in the past and 2 have given me issues. The last one I purchased in October literally was having issues connecting to my Mac and today (literally from of my eyes) it wiped itself almost clean of most of my data. Won't show up on my Mac finder and when I finally got it to show up, the name extension changed and over 95% of my files were missing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good external device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and speedy device. Good for holding all your documents and media

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return this. Not good.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retuned this product. Couldn't access the password and when I finally did, it kept going in and out. I constantly had to reconnect and connect the drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely small, runs hot, has connection issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this while it was on a huge sale. I see why. Thing doesn't work and keeps disconnecting. Tried another external to test connection and it worked perfectly fine. This thing is also extremely small, runs hot, and as stated I find it has connection issues with my 2022 macbook pro. Returning it as soon as I can and I've only had it for 3 days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    External drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a hard drive what else do you want. Since I have to type 50 characters, I just continued typing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It functions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just hope this thing lasts long. Speeds are just barely ok, even plugged into the correct port they just aren't like the advertised speeds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stop working a few months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after a few months, exchanged by warranty. The new one works ok, but next time will buy another brand, do not recommend for active use (photography, design etc)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just a little short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to work well. Only could store 1.8 TB in a 2 TB drive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Drive died way too soon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive worked well for a while but it appears to have died a little less than a year after I purchased it. I purchased in March 2021 as a backup drive, and it stopped working on Feb. 8, 2022. Expect a much longer life span!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Failed drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Partitioned drive and one partition failed. Cant repair. Only two years old

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly unreliable external hard drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive back in August and have had nothing but issues with it. It will randomly crash my brand new iMac and MacBook Pro. Then yesterday I received a warning when I plugged it in saying it could not be repaired, to back everything up ASAP. But too late - some of my stuff had magically disappeared. Luckily was able to run some recovery software on it and get back some of my lost work. I've used WD for years with no issues - but this one I've had nothing but problems since day one. It's being replaced TODAY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WD My Passport 2TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failure within 6 months. Runs extremely hot even under light workloads.

    No, I would not recommend this to a friend