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Customer Ratings & Reviews

Your price for this item is $303.42

Customer reviews

Rating 4.7 out of 5 stars with 425 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 425 reviews
  • Rated 4 out of 5 stars

    Impacts Performance of Other USB Devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the first time I plugged this in to a USB port, it was USB 2. That caused all of my USB devices to behave poorly. I plugged it into USB 3 and it appears to work correctly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back-up drive is set up to download data stored in One Drive for Windows 11. I could not get it to back-up the data on my C: drive. I called Western Digital and the App they recommended did not work. I switch to a Seagate External Drive, which works perfectly.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, We are very sorry to hear about the issue with the product. This is not the experience we want for our customers. You may always get in touch with us by email. call, and chat at (https://www.westerndigital.com/company/contact-us). We will be happy to assist to you. WDConnections

  • Rated 5 out of 5 stars

    Powerful speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful speakers with good sound quality. great for a desktop computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photo backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to backup my photos. Won’t work on my apple phone but does a great job on my mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and Portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using WD external hard drives for well over ten years without so much as a hiccup. The 2 TB My Passport SSD is small, lightweight, and very stable--perfect for a traveling photographer such as myself. Transfer speeds are very fast. Perfect and portable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money! I just started using this SSD 3 days ago and within 24 hours I had problems with it! I bought two different SSD on 12/24 when I purchased a gaming monitor as well. I realized that Best Buy doesn't even offer returns for 30 days. It says no longer returnable as of 1/14/23! Never again...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was slow and kept disconnecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept stalling both on my Mac and windows desktop. had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive to use as a backup for my MacBook Pro and it would not work. I called Western Digital's support line and received prompt and outstanding service. They walked me through several procedures to check the drive and my setup, however they came to the conclusion the drive was bad. Based on the service I received from WD's support line I purchased another drive under the company's umbrella.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, I bought it for my ps5. I formatted it as you normaly do, said it was formatted. I tried to transfer games on it, it started then gave me an error and made me format it again. I tried this multiple times and eventually returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I think this is an unreliable SSD for M1 Mac mini

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unmounted permanently from M1 Mac mini after a few months. I can't read all of the important data. The maker has a warranty exchange program during a few years after purchase, however, the procedure of the program is so complicated. I never buy this maker’s SSD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets so hot you can hardly hold it in your hand. I called the company and they were the least concerned. I would not buy another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive on Oct 4 2021 and died today Oct 10 after 1 year of really light use, I do not recommend this is really unreliable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST PASSPORT YET!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has done it again! For 20 years I’ve had various Passport Hard Drives. This the best yet! It slides into a shirt pocket like it’s not even there. Its Solid State Drive is fast (I have 4 generations) and comes with massive Storage options. I got the the 2 TB, transferred files at a surprising rate. The size is the bonus for me, the performance, storage and size is a choice you won’t regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external storage for MacBooks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage for a MacBookPro. Plug and play, very light weight. Very fast transfer of data. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago I bought a WD 1TB SSD drive for personal use. I currently needed storage to backup my images for my photography gigs. Just like my 1TB, this 2TB works just as well! Great storage and fast transfer speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great devise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, compact, easy to use and instructions are easy to read. Protection and security options are clear and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, small in size, easy to use. Great external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it as an extra drive for my Mac. Fast and with plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for the time that I have had. It is extra storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, performance.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with iMac. Easy setup and intuitive instructions. Great value for the security it provides. SSD is clearly the way to go, and Western Digital is top performer.

    I would recommend this to a friend