Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$708.04

Customer reviews

Rating 4.7 out of 5 stars with 429 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 429 reviews
  • Rated 4 out of 5 stars

    It’s a great reliable drive but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if this is normal but this little guy gets a little warm when in use.. A little warmer than I expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great...when it works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a working-drive for video production. When I first plugged it in, it was fantastic...on par with another external SSD from a different (and well-known) manufacturer. Within the past week, I've been having difficulty with the drive disconnecting or not being recognized on wake-up. Just today, I had to restart three times before the Passport appears in file manager. At this point, I'm not sure if it's a problem with the USB port or the drive itself, but it's safe to say that I'll be backing up my backup as soon as I submit this review. My advice if you're looking for a dependable external SSD: look elsewhere. (If I find that the drive is not to blame for the issues I'm having, I will gladly update this review.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic SSD. Use it for several games on my pc and it handles them flawlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. A little bit more expensive than I prefer but does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it too long yet but nice and compact to hold data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy transfer drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super handy drive, high speed transfers with USB-C

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage drive for backup of 4k footage for editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good product and easy to use. Good for general use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Needs a longer cable though. Thats really it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, fast transfer makes this a great tool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopeful that this helps

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inhavent figured out how to just move everything over.. but i think ingot some moved on there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well for my music and pictures I would recommend to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Very fast transferring files!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected. Only buy if on sale.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an external drive, you can save things on it. It does what you expect. The other model comes with 2 cords for USB and USB C, this just has an adapter and a single cord instead. Never pay full price, wait for a sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed ligntening to C plug & not used it yet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put a few things on it from work & labtop. But it took me bit to order the lightening to C converter to get it to work for me to back up my apple 12 pro max phohr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Xbox One

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased that this drive connected with the xbox one. The improvement in loading times from the external hard drive is noticable and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small external drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This about as big as a credit card. Very portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SSD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid hard drive.. it’s very compact & portable.. I think the case I bought for it was too big because I was expecting the drive to be bigger.. Got it on sale and would definitely buy a 2nd SSD..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sale price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, i am very happy with this purchase, thanks bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case for iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with my purchases at Best Buy. They offer great warranties for your every purchase. This case I bought is perfect , it’s durable and over all suits my needs.

    I would recommend this to a friend