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Customer Ratings & Reviews

Your price for this item is $137.99
The comparable value price is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 970 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 970 reviews
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item ! I use it everyday with no problems if anyone needs extra storage this is what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to use and works fine. It even reminds me when I haven't backed up for a while!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard Disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this type of Hard disk cuz it’s a good one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says, dont drop it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its delicate, deffinately get a case if it's not stationary. 4TB . ☆☆☆☆

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard drive failed after 5 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use, but after 5 months the drive needs to be sent in for memory recovery - very disappointed and now out the $ to recover data.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    BadService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 15 minutes for curbside pickup, then went into the store, waited on line since the person doing the curbside had other responsibilities. Then I was treated rudely. I am not going to be back to Best Buy when I can get the same products at Target or Amazon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable HD

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is the best for external storage. I have two of these for travel. very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit difficult to interconnect. Could be more user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ext harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds everything - useful as Mac cuts storage capacity ion the new imac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift from my brother, Should have gotten this earlier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Another WD DOA out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked it for a customer, two hour round trip, the drive was DOA. I've seen a few WD usb drives, various customers purchased these from different retailers over the last year, come into my pc repair shop that have failed. I'd recommed Seagate or Crucial, or better an Enterprise class drive in a 3.5" emclosure. For Mac users, an EVO NVME or SSD is best for Time Machine, due to continuous writes (vs a HDD that endures mechanical wear). Unless you're using an Enterprise grade HDD, Always use a cloud back service as well. google: 3-2-1 backup plan.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      We're sorry to hear that the drive was DOA, and we understand how frustrating that must have been, especially after a long trip. We recommend returning the drive to the place of purchase for a refund or replacement. WDConnections

  • Rated 5 out of 5 stars

    My passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and sdoes not take up any room. I recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to format five times already

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four 8tb that works great that is why I bought this one but I’ve had to format it five times already after filling only halfway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My WD didn’t workwell,probabilitywise, defect item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite disappointed from this purchase. WD is a famous brand but I don’t know what is going on with this 4TB DISK. I bought this item 2.5 years ago. I am very careful using this external disk. The other day, i started organizing my files. I spent hours and organized my files. After that, I copied all organized files to my laptop as well. The next day when i used my external disk, some folders were in original condition (i.e. unorganized) and some folders were corrupted. Thank God that i have a backup on my laptop. I am not satisfied with this disk as it is not reliable. Note that i had another issue with this about a year ago. But this new issue was worse.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and stable product. good for storing personal details/movies and pictures.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hardware is good - software is unusable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to transfer data from an old computer to a new computer, and purchased this unit because it also has back-up capabilities. The data transfer went well on a drag & drop basis. The backup program provided by WD conflicts with Windows 11 (apparently a known problem that has not been fixed in a couple of years). I'm just going to live with One Drive as a back-up for now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to install on the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device did not load properly. I had to have the Geed Squad install it for me. A previous version had stopped working, so I needed to replace it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't recommend for Mac users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to format for use with Apple computers. Special WP software is necessary to access the drive even after reformatting. If you don't format the drive properly, it will become unusable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm over fifty and I wanted to back up my mac book pro,but is not intuitive for me. I'm not saying is bad I'm just telling my Experience

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. Didnt work for me. I have a Samsung Z Fold.

    I would recommend this to a friend