Customer Ratings & Reviews
- Model:
- WDBPKJ0040BBK-WESN
- |
- SKU:
- 11013399
Customer reviews
Rating 4.7 out of 5 stars with 970 reviews
(970 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item ! I use it everyday with no problems if anyone needs extra storage this is what you need.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is easy to use and works fine. It even reminds me when I haven't backed up for a while!
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Hard Disk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this type of Hard disk cuz it’s a good one
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Does what it says, dont drop it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its delicate, deffinately get a case if it's not stationary. 4TB . ☆☆☆☆
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 2 out of 5 stars
Hard drive failed after 5 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, easy to use, but after 5 months the drive needs to be sent in for memory recovery - very disappointed and now out the $ to recover data.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
BadService
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited 15 minutes for curbside pickup, then went into the store, waited on line since the person doing the curbside had other responsibilities. Then I was treated rudely. I am not going to be back to Best Buy when I can get the same products at Target or Amazon
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great portable HD
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD is the best for external storage. I have two of these for travel. very good
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Very good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit difficult to interconnect. Could be more user friendly
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
ext harddrive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds everything - useful as Mac cuts storage capacity ion the new imac.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Great for PS4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift from my brother, Should have gotten this earlier.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
Another WD DOA out of the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picked it for a customer, two hour round trip, the drive was DOA. I've seen a few WD usb drives, various customers purchased these from different retailers over the last year, come into my pc repair shop that have failed. I'd recommed Seagate or Crucial, or better an Enterprise class drive in a 3.5" emclosure. For Mac users, an EVO NVME or SSD is best for Time Machine, due to continuous writes (vs a HDD that endures mechanical wear). Unless you're using an Enterprise grade HDD, Always use a cloud back service as well. google: 3-2-1 backup plan.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .We're sorry to hear that the drive was DOA, and we understand how frustrating that must have been, especially after a long trip. We recommend returning the drive to the place of purchase for a refund or replacement.
Rated 5 out of 5 stars
My passport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and sdoes not take up any room. I recommend it.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 2 out of 5 stars
Had to format five times already
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have four 8tb that works great that is why I bought this one but I’ve had to format it five times already after filling only halfway.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
My WD didn’t workwell,probabilitywise, defect item
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite disappointed from this purchase. WD is a famous brand but I don’t know what is going on with this 4TB DISK. I bought this item 2.5 years ago. I am very careful using this external disk. The other day, i started organizing my files. I spent hours and organized my files. After that, I copied all organized files to my laptop as well. The next day when i used my external disk, some folders were in original condition (i.e. unorganized) and some folders were corrupted. Thank God that i have a backup on my laptop. I am not satisfied with this disk as it is not reliable. Note that i had another issue with this about a year ago. But this new issue was worse.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and stable product. good for storing personal details/movies and pictures.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 2 out of 5 stars
Hardware is good - software is unusable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to transfer data from an old computer to a new computer, and purchased this unit because it also has back-up capabilities. The data transfer went well on a drag & drop basis. The backup program provided by WD conflicts with Windows 11 (apparently a known problem that has not been fixed in a couple of years). I'm just going to live with One Drive as a back-up for now.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not easy to install on the computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device did not load properly. I had to have the Geed Squad install it for me. A previous version had stopped working, so I needed to replace it.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't recommend for Mac users.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to format for use with Apple computers. Special WP software is necessary to access the drive even after reformatting. If you don't format the drive properly, it will become unusable.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
no user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm over fifty and I wanted to back up my mac book pro,but is not intuitive for me. I'm not saying is bad I'm just telling my Experience
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 2 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. Didnt work for me. I have a Samsung Z Fold.
This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend















