Customer Ratings & Reviews
- Model:
- WDBPKJ0040BBK-WESN
- SKU:
- 11961855
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Somewhat easy to set up. Comfort in having backup.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during Covid-19 and my Best Buy store in Tulsa made it easy to do. My wifes computer had been operating different lately and was concerned that it may crash. Wanted to be sure all her data was backed up and ready to load on a new computer if necessary.
I would recommend this to a friendGood external hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This external hard drive is a good buy. Compact with good memory capacity.
I would recommend this to a friendWorks as designed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. Easy installation and easy to use.
I would recommend this to a friendThumbs up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job. No problems connecting it to the computer. No problems transferring files into it either.
I would recommend this to a friendBought as a gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and the person receiving it said it was a great gift.
I would recommend this to a friendHard drive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good.. can be loud at times and make a clicking sound.
I would recommend this to a friendNice one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value with good style. I like it. I wish it was smaller
I would recommend this to a friendExternal Storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to carry, decent storage space. Fast and reliant.
I would recommend this to a friendFailed to import files from OneDrive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On first use the device stopped importing files from OneDrive before completion. Then messaged No USB. Impossible to start up where device left off, so import begins all over resulting in duplicate files. On next try device turned off and gave Java script problem message. WD Tech Support was no help. Agent did not know device could import from OneDrive. Kept asking what software I was using and did not realize software is on the device. Suggested solution was to manually copy files from OneDrive, paste to MyPassport, then delete duplicates. This would take significant time, and what’s the point of having the device if it can’t import and files have to be copied and pasted. Returned to BestBuy.
No, I would not recommend this to a friendreliable portable drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.reliable, long lasting drive, convenient for backing up data.
I would recommend this to a friendDoes exactly what I need it to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this for external backup of the PC. Ran out of space on the 2TB unit and upgraded to this one. Plug it in, copy files to it and done. It has a much faster transfer rate than I expected, so that was a plus.
I would recommend this to a friendWD hard drive with password protection.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD has quite a few different hard drives for storage. I prefer using this My Passport range as it has encryption. You can set a long password so that no-one has access to your data or information.
I would recommend this to a friendPlenty of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space for backup drive. Enough room for all your devices
I would recommend this to a friendGood storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good storage and at a great price, has decent transfer speed.
I would recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No drivers to download, plug and play… some hard drives automatically start backing up your PC… this product gives you the option…I love it, I have several and never had any issues.
I would recommend this to a friendFailed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had it two years and it failed. It's never been dropped, so i'm not sure what the issue is, but all of a sudden.It can't be recognized by any computer.So all my photos are gone unless I pay big money for recovery service.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi SusanW, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
External USB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I would definitely recommend it....
I would recommend this to a friendSlow, unreliable, but a good price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap yet unreliable. Good for temporary storage, but if you're storing files for the long term, these are very easy to fail.
No, I would not recommend this to a friendReliable HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand is reliable if not the best for external drives.
I would recommend this to a friendEasy backup!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. Able to load/backup files from my ancient PC (from 2014) safely
I would recommend this to a friend