Customer Ratings & Reviews

Not easy to format for use with Apple computers. Special WP software is necessary to access the drive even after reformatting. If you don't format the drive properly, it will become unusable.

I'm over fifty and I wanted to back up my mac book pro,but is not intuitive for me. I'm not saying is bad I'm just telling my Experience

I had to return it. Didnt work for me. I have a Samsung Z Fold.

Worked initially to get my MAC backed up, however it is having problems with doing the automatic back ups.

It worked great for about 4 months but has suddenly stopped working. The laptop or computer cannot recognize the device nor access it or any of my files. Unfortunately, I have lost all of my work files costing me hundreds of hours of work. I do have my original unedited files backed up but this malfunction of the device has cost me money and time.

Drive quality can be better. Drive is very fragile. Cable port broke next day.

Its good for memory but for what i wanted to use it for it was not for me.

this is the 3rd and last WD external drive I will buy. It is formatted to work with both OS's. I am having the same issue that I had with previous ones. After about a month it is no longer readable on the MacOS. Not a good drive if you are using the two operating systems with it.

Using for an iMac time machine. Seem to be a slow transfer rate.

Great but the package it came in was banged up and the plastic had been cut open.

Price was ok. Seemed sensitive to power fluctuations

I purchased this drive which failed after my first backup operation. I returned it within the return window and got a replacement. The replacement died also after the first backup so I did a warranty claim with WD. The replacement drive I received worked for one day and failed without me even running a backup. DO NOT BUY THESE. THEY ARE DEFECTIVE.

This will be the last WD Drive. Purchased in Aug 2019 died for no apparent reason Feb 4 2020.... aged 6 months. All data lost. Terrible product!... do as I am doing... head for the cloud! And to think that I was going to buy a bigger one for my own cloud. Piece of junk! Lost hours of drone footage!! Hard lesson learned so you do not need to.

Failed after 6 months, almost daily usage as a Apple Time Machine backup drive (approx. 90 minutes per backup) ONLY. Disk was spinning but macOS was unable to mount the drive.

I backed up my hard drive nightly and I thought I was covered. When I had to get a new computer I found out there was no way to restore my backups to my new computer.

I purchased one of these in 5TB to use for backing up data on my mac desktop. The drive died in 2 weeks. I then purchased this 4TB drive after getting a refund for the first. This one died in one month. I kept this sitting on my desk and never moved it. I have been very gentle with it. The return window is over, so I need to try and get a replacement or refund from the manufacturer. I have had several other fulll size WD external drives dies on me in the past, but they usually lasted about 3-4 years. I cannot trust Western Digital with any of my important files.

Not happy with it, it is SLOW Sorry I bought it. Buy a different brand

No user friendly for the iMac. I returned this and order another brand that worked greatS

says it works with ps5 but it doesn't - will only store old ps4 games

I hated this thing. I seldom use the word. I read the review and understood some of the issues were possibly user issues. I purchased, plugged it in and it did not work. My computer recognized it but it would not show up in the folders. It was the correct plug, plugged in right. I could not add anything to it. Something like this should be easy to use, It always been (my Seagate products at least). I went with that brand.