Customer Ratings & Reviews
- Model:
- WDBPKJ0040BBK-WESN
- SKU:
- 11961855
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers appreciate the product's ample storage and capacity, along with its reliability and ease of use. Its compact size and good value for money are also frequently praised. However, some users have experienced issues with USB recognition and have expressed dissatisfaction with the built-in software.
This summary was generated by AI based on customer reviews.
Failed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had it two years and it failed. It's never been dropped, so i'm not sure what the issue is, but all of a sudden.It can't be recognized by any computer.So all my photos are gone unless I pay big money for recovery service.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi SusanW, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great built quality at a reasonable price would highly recommend for anyone looking for some extra storage
I would recommend this to a friendPlease read below comments.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her new IPad. Spent lots of time researching different ones. Best Buy folks were of great assistance.
I would recommend this to a friendPerfect storage device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my son's PS5 to add more storage. Excellent device and runs fast too
I would recommend this to a friendBest storage device ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, came fast and in perfect condition for my computer, will definitely buy again soon!.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, i use it all of the time for my work.
I would recommend this to a friendExternal Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.? have not used it. You are still repairing my new computer! I only guessed I could recommend it.
I would recommend this to a friendVery useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I needed to back up my computer quickly and this device helped me do just that. Happy I bought it.
I would recommend this to a friendGreat file backup drive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this doesn't requires external power. Just plug USB in and you are ready for file backup right there.
I would recommend this to a friendNelson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD - My Passport 4TB External USB 3.0 Portable Hard Drive with Hardware Encryption (Latest Model) - Black Love It
I would recommend this to a friendAwesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something for my Mac to hold my documents. This works fine. I would suggest purchasing a case or some sort of extra protection with this product since it seem very sensitive.
I would recommend this to a friendExternal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the memory works perfectly for what i need
I would recommend this to a friendhard drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome product will buy again.thank you so much best buy.
I would recommend this to a friendVideo backup drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son to back his video projects up on.
I would recommend this to a friendGood Hard Drive Storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it several weeks and it has backed up files and folders as i needed
I would recommend this to a friendWorks like you would expect it to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how to REVIEW an item that has no moving parts? As long as it stores data ...it will work just finee
I would recommend this to a friendWD great Stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD makes good solid products. My second External drive from best by in 6 months .. Love it
I would recommend this to a friendBack That Computer Up!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space you need for the price you want! Back Up 2 Day! You won't regret it!
I would recommend this to a friendBackup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one for our own use. Computer needed to go in the shop for repair and we wanted additional backup.
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is awesome and the product specialist was very helpful
I would recommend this to a friend