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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.7 out of 5 stars with 1805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers appreciate the product's ample storage and capacity, along with its reliability and ease of use. Its compact size and good value for money are also frequently praised. However, some users have experienced issues with USB recognition and have expressed dissatisfaction with the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,805 of 1,805 reviews
  • Rated 3 out of 5 stars

    Was cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was cool but slow and outdated good for small stuff

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello,
      For any queries, We request you kindly write us at (https://support-en.wd.com/app/askweb) and, we'd be more than happy to help. WDConnections

  • Rated 4 out of 5 stars

    Portable Passport

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable hard drive but not what we needed for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought WD passport of this model in 2020. I just used two times for pictures storage. Recently I found it was not recognized by computer. Checked with BestBuy, the BestBuy young girl was really nice and tried her best to solve the problem. But finally failed to get it recovered. She asked me to contact manufacture as BestBuy is only a seller and isn't responsible for any product problem. I lost all my files in my Passport, really a disaster for my job and my family!!! Never recommend this product!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was a gift. Haven't heard any complaints!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Windows-only compatible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I immediately exchanged it at my local Best Buy for the model that is compatible with MacOS. It was not clear from the online information that this item is for Windows.

    I would recommend this to a friend