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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 973 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 973 reviews
  • Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this drive due to running out of space on my 2T drive. It functions via USB-3 in a standard fashion. I have just two comments at this time (and I'll add more later if anything changes). (1) All power to this drive comes through the USB cable -- it does not have a separate power cable -- so it will be a relatively constant drain on your PC's power. (2) the USB cable is only about 18 inches long (at most); in other words, it is very short. If you have a long reach from a USB port to the place you want to put this drive, this drive may not be for you. I'm seeing a lot of reviews on failures. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great inexpensive storage option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is inexpensive, small & perfect for additional gaming storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Excellent value for the price. Tons of storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Time Machine backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love is that this drive is bus powered and makes a perfect Time Machine backup drive for my iMac. Even though this comes Windows formatted by default, when you assign the drive for Time Machine purposes, the MacOS will guide you through in reformatting it. This drives reduces the need for a power cord which reduces the clutter to your desk.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Family history

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size external hard drive for my family history!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was exactly what I needed. It was my first time purchasing one. The sales associate helped me select one based on what I said I needed and this was more than enough. It will last me far longer than what I was originally looking to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for storing my music files for DJ gigs. It’s more than enough for pictures and word documents as well. It will hold a considerable amount out of videos.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great compact drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for backing up files. Small compact and fits in computer bag, back pack or desk drawer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small but powerfull

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my hard drive. So easy to set up and just transferring files over help my laptop memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to store all my sons photos. No need for speed, and hdd is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had product for a long time and it still works great. My computer does not have a lot of space to save things, and I also use different drives for different things. One for photography. This one for my stories and research. Makes it easier to find everything. And if my computer ever breaks or gets a virus, I won't have to worry about it since it's all saved on this external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quite, looks good and plenty of storage. Easy to use on your computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Little Back Up Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Took me a bit of time to figure out how to backup the files because no instructions were included. Still works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for PS4 games on my PS5. I love it. The price is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD 4 TB Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Has enough space for my needs currently. Makes backups easy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Western digital gteat value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with price/capacity of this 4tb drive. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Good, fast storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speeds, nice space and at a good price. No issues moving things back and forth for storage on my PC with USB 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Memory item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to use, good price, sales rep was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Save Everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and great for storing high res videos and images.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with tons of storage space. This is great fir photos h video.

    I would recommend this to a friend