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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 973 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 973 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great archive drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these Passport drives for years. I often will buy two at a time just to have a backup if needed, but I love these little bus powered storage drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great littlw external HD.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these smaller portable external hard drives over the bigger ones. The bigger ones always seem to have issues. These work by just plugging into the usb, no external power needed. They are fast and efficient too.

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    great compact external hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient, easy to connect and start using. cable provided but VERY short

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect external drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact but boasts with memory! Easy to set up - nice quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, large data storage capabilities. It is aesthetically pleasing, and due to small physical dimensions, easy to transport and store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage device...large 4TB capacity...easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good shape and sleek look, the only issue is the very short type c cable they give you with it, it's only 6inch they should have given a ft.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Fine and dandy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Using on a Mac and just have to reformat it first. Do not use the software that comes with it, though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, well constructed, and very easy to install. It works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage space to the moon and back!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the space I could ever need for all the images I can't stop collecting. Some people hoard books; I hoard images and now, I don't have to cull them out. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for back up Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good drive for back ups. I first bought a 1 TB SSD that was fast, but couldn't back up my I Mac Pro. I got this HD, 4 TB for it for a great value. I would recommend this hard drive for any one needing backups for time capsule. Haven't had any bad issues with it either.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for pics / backups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 TB because I have tons of pictures to move from one system to another and then backup instead of paying for cloud services. This works perfect for both and is fast working also.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for decent price. Was thinking of SSD but decided on this one due to price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    The Jury is Still Out On This One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, but I'm not really pleased with the software that came with it. The backup software is constantly running in the background and chewing up about 50% CPU. Going to stick with it to see if things get better over time. It has a huge capacity, yet takes up only a tiny footprint on top of my desktop system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Nice portable hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of space and work fast. Good quality, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing storage.. instructions are simple and easy to understand ! setting up was quick too i absolutely love this and i would definitely recommend this to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I'd totally recommend these.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to back up family photos, etc. The WD Passports have always treated me well and they have a longer warranty than the lesser models. Treat them gently, don't drop them, get a case to carry them around in, and they will probably last a long time. I've been a heavy computer user for many years, I'd totally recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Works like a cjamp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with ps4 easily and works great. Lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a new portable Hard Drive and this is terrific. USB 3.0 can also be used with my older laptop. Very easy to use, portable (small, light), great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 4TB External USB 3.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4TB External Hard Drive is well made and previous EHD acquired over the past five years are still operating.

    I would recommend this to a friend