Customer Ratings & Reviews

I'm a photographer, so I needed an extra place to be able to store all of my work from over the years. Best Buy has a great variety of options for such needs. This Passport is amazing and I love having it to backup everything I need it to.

good amount of storage for a reasonable price.

Before purchase I had an Element backup and earlier model Passport. The new Passport incorporates both in one. Works great but in the new Passport Ultra the backup information was lousy!!!

There isn't much to say about external hard drives these days. They are pretty much a commodity. The hard drive works well. It is early on so I can't speak to reliability, but I have had other WD external hard drives that go and go and go... So I am hopeful this one will last a long time, too.

This thing is massive yet so convenient and lights It's fast, efficient, attractive, and basically will solve any problems you're having (related to external hard drives at least). I use it for time machines and other large documents. Glad I bought it!

Works good for storing movie files from GoPro and drone.

Thia thing works exactly as it should. Fast, reliable, and plenty of space. I moved my media library for Plex off of two internal hard drives and onto here and it all runs great. No speed issues or buffering at all. Perfect way to clear up space in my case.

Easy to install and worked very well. Like the ability to set up auto backups.

So far so good. It was easy to plug in and transfer all of my pictures. I have about 150,000 photos and several videos and I STILL have room for more!

Works great as external hard drive for Xbox to store all the games without crashing or exceeding storage space. Definitely would buy again

I liked my original so much I bought a second one. You can never have too much backup protection and I don’t like the cloud. I like to keep my files duplicated on a backup drive but sometimes the drives will fail, so I like having a backup of my backup.

It stores a lot and uploads fast. Easy to use and is portable

This worked exactly as the salesman described. It made it easy for someone who isn't savy with things like this.

This did the job but wasn’t exactly what I was looking for. I was hoping to be able to transfer documents via WiFi. The Best Buy rep told me this product does that but it does not. Just a regular drive. I returned it because of that missing piece but would recommend for their storage space of that is not important to you.

This is a really great external hard drive. I love the size and it is perfect.

needed a new back up hard drive as my computer's motherboard fried. Fortunately my tech guy was able to pull the 800GB of data off of it and store it on this. It has plenty of room, fairly fast connection to the data. I also have a WD cloud that works great, this will just make my life that much easier.

Works perfectly with PS4. Was easy to format. Recommend if you need to increase your memory

Got this for my PS5 and have had zero issues. All the PS4 games are stored in it and can play them straight from the HDD. PS5 games have to be moved to console storage in order to play them, but that’s PlayStation’s fault, not the HDD.

Great value for money! Plug and Play but optional software on drive seems to be required at start up - but is not. Just plug it in and start using.

Hands down one of the best hard drives I’ve ever purchased. There’s nothing like future proofing your digital media, and this helps significantly. Would highly recommend to any one needing additional space on their computer