Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 973 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great inventory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this item. There were the only people that were in the city That had nd stock.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Hard drives a must!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ! Is exactly what is needed when utilizing all information that is to be backed up. Saves your internal hard drives from filling up when in need of storage. External hard drives is a must have. Way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Drive for My Media Server

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, dependable drive that I use with a media server. Only issue is updates. Maybe there is a workaround?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and use

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product! Quietly backs up my iMac without issue, super easy setup and no other maintenance. Recovery is as easy as the setup. I would but another, but I don't need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Performer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and very sturdy. Had some problems transferring large files but found a work-around to help. Other than that at great product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any jssues with these hard drives. This is my 9th

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Hard Drive runs well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online. Arrived quickly. Works well :) :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as a backup drive for my Xbox Series X. Formatting the drive was simple and it filled its need perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best of the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I research everything before purchase. Cars, computers, even peripherals. This one was an easy choice and it has completely lived up to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! It's a viable and compact solution for backing-up computer files. This portable hard drive is easily transportable. It is especially quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good high capacity external drive

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for use and stock. This is the kind of thing I try and keep on hand. You never want to worry about data loss and with Western Digital I never have. Hard to believe this much data on so small a device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport External drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the external hard drive I copied all my pictures to it It was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4TB External HD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these drives. I have several now, including the small portables and the upright tower ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great travel drive.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use as a travel & backup drive, as it has a much higher capacity than just a thumb/flashdrive. Excellent quality and usability as always from Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good download speed, excellent design and a phenomenal price/value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a back up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Ben an inspector for almost 15 years with performing and taking hundreds of Photos and And filling out hundreds of reports. This info is vital for me and I didn’t need to Lose it. This backup external worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Time machine backup

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this for local backup via time machine. Works fine, sometimes fussy to mount and I have to entermy password, other times miunts immediately. That may be macOS being funny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Four WD 4TB Passport purchases.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 4 of the WD 4TB Passports worked very well with no problems. Very fast with the USB 3.0 connection and relatively fast with 2.0 connections. Compact and portable for use anywhere. Would recommend purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the Job Done

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as a backup for my Videos and Pictures. Easy Plug and Play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and super easy to install on the computer

    I would recommend this to a friend