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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,786 reviews
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Works like a cjamp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with ps4 easily and works great. Lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    New to using backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've used once to backup. Biggest issue is to set up the folders for each time I want to back up. I was advised to purchase the 4TB to allow for several backups without overwriting the others. I thought it was kinda expensive, but hadn't used one before and if it prevents me from losing data, then it will be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this portable hard drive because I needed to free up space on my laptop and use it to back up my photos. This device is small, light weight and well built. I was able to transfer 6 GB of photos to it in approximately 1 minutes or less. I am confident this hard drive is built to last and my photos will be safely stored for when I need them.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Go with Western Digital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoyed using Western Digital HDD. They're long lasting. And the back up program has saved me from data loss when I had a hard drive failure on my main computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the Passport USB hard drive and it works perfectly. No need for any complicated set-up. It's pretty much plug and play. No complaints. Backups to this disk have gone well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    The Jury is Still Out On This One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, but I'm not really pleased with the software that came with it. The backup software is constantly running in the background and chewing up about 50% CPU. Going to stick with it to see if things get better over time. It has a huge capacity, yet takes up only a tiny footprint on top of my desktop system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great for gaming systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my xbox one x. simple to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage; easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage. Easy to set up and use. Constructed well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install of WD 4TB Passport External Hard Driv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and worked very well. Like the ability to set up auto backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works great and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to hook up to playstation works great and very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a ton of memory, connects easily, and very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good quality and the price it’s great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it last week for my ps5. It works perfect now I have extra 4tb to download more games. It’s fast and I bought it for less than 100

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to have any trouble with any of the WD portable hard drives that I have and I have several! Easy to use and just the right size. Can't go wrong with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great HD !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. 4 TB in an small device. Portable, fast !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly fast data transfer and works as designed and advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fine for what it is. Portable backup drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as expected. Fast transfer speeds and a nice solid case. It's slightly smaller than the older models. I'm giving it 4 starts though because the first one I ordered was corrupt or something and would not write to the disk. Best Buy replaced it, but getting a bad drive never leaves a great feeling about long term reliability. But that's why I only use these as a 2nd or 3rd backup to another backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 4TB EXTERNAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing holds 4tb for my ps5 greatly! I transferred my data to this easily overnight and I haven't run out, I have alot of games so this came in handy and never glitched out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive - nothing hard about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive was delivered to my house very protected. Best Buy made sure the product came secure. The packaging inside added more security ... hard drive was not just sitting in the box alone (I found it in a very secure plastic shell). When I plugged the USB cable to my laptop, everything ran smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great photo saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel and take a lot of pictures. This drive makes it easy to download my shots from my camera to the drive and keep taking pictures. Its compact and lightweight size makes it easy to throw in my camera bag or my jean's pockets. A must have for any photographer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    A great external hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and portable. Travels well and it’s durable.

    I would recommend this to a friend