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Customer Ratings & Reviews

  • Front. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 13. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 14. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0040BBK-WESN
SKU:
6356879
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 973 reviews
  • Pros mentioned:
    Storage

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for storing music and photos off of the hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a ton of space. I use this as the main drive for all my documents and keep my SSD clear for everything else which helps with PC processing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great Storage Device

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device. Has plenty of room and is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Good HD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external Hardrive does everything its suppose to with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Good solid backup drive!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this HDD as an external back up and it has been almost a year since I started using it and so far it is working flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Back Up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup for all of my music videos and documents. The set up was fast and easy, and it does not take up a lot of space on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    external storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and compact for the amount of storage! Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excellent for Storage/Data Back-up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after nearly losing all of my life's pictures and documents. It is extremely fast, super portable and quite simply great at what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    4TB HD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I THINK I HAVE ALMOST 1,000 MOVIES ON THIS HD, WHICH IS VERY IMPRESSIVE!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    My Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third one we have purchased, one for each family member! Great way to store and save important documents and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Quality Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive was exactly what I needed to store games I was not immediately playing off of my SSD drive.

    I would recommend this to a friend

  • External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passport is what I needed to back up my files. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Back up drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install as a replacement. Great replcement.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great, wallet friendly HDD for next gen consoles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Bought two of these for the Series X and PS5 to hold older games. Lot's of space and not as big a gap in load times as I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Easy Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice way to add more backup storage to a desktop PC. Runs quiet and so far no issues. Great brand that backs up a good product.

    I would recommend this to a friend

  • USB external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need reliable USB storage and this drive fits the bill. I like to have two drives that are different colors for an off-site backup.

    I would recommend this to a friend

  • Nex external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great to finally be able to back my things up and not have any issues. Love it. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great and it was on sale when i get it good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Reliable external drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable and external storage drive for my laptop. This does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for back up for all my photos. Got a great price with plenty of storage.

    I would recommend this to a friend
Page 21, Showing 401-420 of 973 reviews
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