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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,786 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff! Works great! Meets and exceeds all my expectations. I wanted to purchase the 5T model, but they were out of stock. However, this one is perfect for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small, large capacity, and easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was easy to plug in and transfer all of my pictures. I have about 150,000 photos and several videos and I STILL have room for more!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Produce, Worth Every Cent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is massive yet so convenient and lights It's fast, efficient, attractive, and basically will solve any problems you're having (related to external hard drives at least). I use it for time machines and other large documents. Glad I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works great! Just too high of price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little external HD that is easy to use and fits all my backup needs. Only thing is it should be the same price aa all the other colors. But it is more expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plex likes it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia thing works exactly as it should. Fast, reliable, and plenty of space. I moved my media library for Plex off of two internal hard drives and onto here and it all runs great. No speed issues or buffering at all. Perfect way to clear up space in my case.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    It works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't much to say about external hard drives these days. They are pretty much a commodity. The hard drive works well. It is early on so I can't speak to reliability, but I have had other WD external hard drives that go and go and go... So I am hopeful this one will last a long time, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product every day. Always have my information with me

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD 4TB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Runs in both windows and mac (with software).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent and Effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is pretty good if all you really need is an affordable way to do cold or maybe even warm backups, but it isn't terribly fast on my systems. All that being said i'm very satisfied with the capacity and the modest reasonable write/read speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Manuscript Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive. I bought this drive for my wife to store her work product. She is a published author with about 30 books on Amazon. The drive has plenty of room for manuscripts, PDFs, cover art, audio book files, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wort it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive because it’s convenient. I can slip it into my photography bag or even a small backpack or pocket and I take a lot of pictures and it has been my best friend so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good amount of storage for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Liked it so much I bought a second one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my original so much I bought a second one. You can never have too much backup protection and I don’t like the cloud. I like to keep my files duplicated on a backup drive but sometimes the drives will fail, so I like having a backup of my backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    High Quality and Low Priced Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has become my disk supplier of choice. WD has established the disk storage standard. Sure, it is still rotating storage but can you image 4 Terabytes of hardware encrypted storage for about $100. I've been in IT for about 50 years and remember when a single megabyte of storage was more than $100.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works how it should. Easy to install and use. Fast USB 3.0 transfer speed. Nice color, stands out compared to black and grays that are the norm. Light and easy to carry and transport. Would recommend for anyone looking for a portable drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Another great WD portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD makes the best portable hard drives - this is my 4th external HDD from them, and all 3 of my prior drives are still working fine. I needed something larger to backup all the backups and it's doing the job fine. Fast enough for a non-SSD, plus it's a pretty red color.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Happy with this Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price, I like that you can set a password and it's plenty of space and you can partition if you like. You can format it for whatever you like. I choose FAT32 format becuase I don't need to save files over 4GB but I do need to use it for both my mac and pc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4TB My Passport external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money! Plug and Play but optional software on drive seems to be required at start up - but is not. Just plug it in and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little hard drive and the guys at Best Buy formatted it for me to fat 32 so the service was great and the product is great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great back up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new back up hard drive as my computer's motherboard fried. Fortunately my tech guy was able to pull the 800GB of data off of it and store it on this. It has plenty of room, fairly fast connection to the data. I also have a WD cloud that works great, this will just make my life that much easier.

    I would recommend this to a friend