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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,786 reviews
  • Rated 5 out of 5 stars

    Helpful backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and just what I needed. It was a simple choice :)

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Wd hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product , its very easy to use , im always buy this because it is durable,I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable drives

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too much to say about these. It's a great, (relatively) fast, reliable portable hard drive. The newer Plus models have USB-C and a metal body, but these (plastic) Passport drives come in brighter colors which are great for identifying individual drives at a glance. The red color is bright and bold.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the WD-My Passport 4TB external drive for storage for years of photographs. The drive works great and is fast. I am very pleased with it and would recommend it to anyone needing external or additional storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed another My Passport Backup Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a My Passport a few years ago, and ended up needing another portable back up hard drive. I am going to use it to back up videos.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy, compatible with any system, amazing memory and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stores a lot and uploads fast. Easy to use and is portable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport is excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boy did this come in handy, just before my business computer crashe I got this and it saved all my financial and sales records

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a Western Digital drive, fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Fine, wish it had WiFi feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did the job but wasn’t exactly what I was looking for. I was hoping to be able to transfer documents via WiFi. The Best Buy rep told me this product does that but it does not. Just a regular drive. I returned it because of that missing piece but would recommend for their storage space of that is not important to you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great back up!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external back up! Needed to move files from an old computer and this thing made it so easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    lifesaver

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this saves my life! i’ve always been sturggling with filling up hard drives and now I don’t have to worry at all anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The great little backup device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy little backup device. This is great for backing up photos from my phone. Really easy to use, just plug in (to your phone’s cable) and follow prompts. I also back up to a cloud, but this is easier when I want to transfer photos to another device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Extra space for PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this specifically to attach to my PS4 to store game files on and it works great. If you find yourself like me and need alot more space for games because Modern Warfare keeps pushing out gigantic updates, then this hard drive is for you! Just a quick format and it was ready to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome HDD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my PS5 and have had zero issues. All the PS4 games are stored in it and can play them straight from the HDD. PS5 games have to be moved to console storage in order to play them, but that’s PlayStation’s fault, not the HDD.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best hard drives I’ve ever purchased. There’s nothing like future proofing your digital media, and this helps significantly. Would highly recommend to any one needing additional space on their computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    External storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient to use, I would recommend it to any video game player or work from home person. It is very easy to set up. It allows the owner to save data on a separate device which means if the primary device has problems, you will not lose any data that you can not afford to lose

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value and reliable portable hard drive. WD makes quality products. Store family photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good value and reliable HD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value and reliable portable hard drive. WD makes quality products. Store family photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Hard Drive runs well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online. Arrived quickly. Works well :) :)

    I would recommend this to a friend