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Customer Ratings & Reviews

  • Front. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 13. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 14. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0040BBK-WESN
SKU:
6356879
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 973 reviews
  • Pros mentioned:
    Storage

    Great for the game pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Great for the game pass. I can download as many games as a want

    I would recommend this to a friend

  • Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and even easier to use. Good quality and very fast access to data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for backing up video footage. Just what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great asset for a computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Passport. Now I don't have to worry about losing anything if I should have computer problems. Everything is saved on my Passport.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to for external drives. Because the customer service is impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used hard drive to back up 100s of photos and videos. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy to install, just plug in and it’s ready

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for a back up on my pc very fast and quiet I would recommend this to anyone. Very small and plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. I have had zero problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable hard drive to store items on and this was perfect, very compact and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this was a good value for the price. I got it for storing pictures so I wanted a large one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Amazing!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple of these already. Great for storage!

    I would recommend this to a friend

  • Excellent item and a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. Excellent item and a great value. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    WD Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Its small and compact. Seems like it does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a week with no issues.for the price and amount of storage you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Useful, portable, quick transfer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I am still amazed that a 4TB external can now be this small and afforable, it is a pretty standard external hard drive. Nice quick transfer though and I appreciate the capacity given the size.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Great performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good for the price I got it at. Performance is very good. Very good for quick backups.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Great device for backup

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have backed up our personal computers to this and it has worked well

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great product, great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, got this while it was on sale. Definitely the best price for the amount of space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. I was amazed at the ammount of storage for the money.

    I would recommend this to a friend
Page 24, Showing 461-480 of 973 reviews
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