Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,786 reviews
  • Rated 4 out of 5 stars

    Best Buy review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works easily but costly. Met expectations. Little customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any jssues with these hard drives. This is my 9th

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this passport to hold family photos and it has worked well to store everything I scanned. It was easy to use and access the photos I already downloaded to the external hard drive. I would recommend this to anyone who needs an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great inventory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this item. There were the only people that were in the city That had nd stock.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable storage

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tiny red box that can hold more pictures then my brand new computer. I used this storage to download everything from my old computer and then have it available for my new one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Good for consoles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with PS4. Was easy to format. Recommend if you need to increase your memory

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very functional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size makes it easy to transport. You backup a lot of data with its 4TB capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Another Backup Drive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to backup many, many CDs. It's big enough to hold them all. I had some of my music on another WD drive, and copying from one drive to the other went very quickly. Very happy with this drive!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Never a Problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 20 or more Western Digital hard drives over the years, both internal & external, from 250 MB to 5 TB. I never had an issue with any of them including this 4 TB My Passport external hard drive. I would buy a WD drive any time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed to free up space on phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for filling with pictures, documents, or any other files. Holds large amount of data to free up space on your phone or computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver. My PC wouldn't start and the GeekSquad used this item to back up my files. I would be lost without this save. I was lucky this device was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Drive for My Media Server

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, dependable drive that I use with a media server. Only issue is updates. Maybe there is a workaround?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 4TB External USB 3.0 hard drive.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport 4TB External USB 3.0 Portable Hard Drive is a reliable HDD that I use for backing up my 'work in progress.' Read-write speeds are acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with this hard drive, I have uploaded over 300 movies and music and the best thing is I just plugged it into my Samsung TV and all it does is work. Very minimal heat buildup, I like it so far

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Glad I Bought This HD @ Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I Was Able To Buy This HD @ Best Buy When I Needed Extra Storage Space On My Laptop, Glad Best Buy Had The One I Was Looking For & Provides Me With Plenty Of Space To Store My Video Files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable hard dive!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive and a universe better than the Passport I used for years. Easy to use and fast to do it's job in backing up our business programs. I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Backup drive I have used to date!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4TB drive to back up data and pictures on 2 different computers, One a desktop and one a laptop. The USB 3.0 coupled with an interface cable that was USB 3.0 also, made the data transfer fast and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    reliable drive

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable drive. like the color too. stays cool which is good

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great item

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item for saving we use in ministry all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive from WD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, WD 4TB external USB portable hard drive works as it should. 1 month in and no problems. I have been using WD external drives for several years without any issues.

    I would recommend this to a friend