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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 1787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,787 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and deal. I bought two of them and im happy with the purchas

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great upgrade for a PS5 with PS4 games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my PS5 so I could move the PS4 games to it. It works great. I would recommend this for the PS5 so you don't use up all the internal SSD space which is limited.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Great product. Super happy with purchase. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value price/Quality for external storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need a portable external storage device and want to get the best quality for your money, this is an excellent hard drive to get. I have had an excellent experience!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Hard drive for the price. Highly recommended for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External HDD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I use it for my shows as it keeps all of my files separated from my computer, so my computer can run faster,

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Not the fastest , but it works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working well and it stores lots of games , I haven’t even got it full yet . It does seem to take more time that I’d like , making me wish I had the more expensive models . All in all it does the job , it will simply take a few minutes to get a new game started.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to just buy a smaller memory, but for the price of the 4 it was worth it. Now my son has enough storage for his gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drives do what Hard Drives do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little hard drive. Powered up and moved data at speeds that were expected. I'm trusting WD is encrypting the data as expected...I have not cracked the drive open and attempted to read the data "the right way" yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant setup when plugged in. Very fast read and write speeds. I use this for storing camera images when out in the field. I recommend this drive for portability and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for a backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copies fast a lot of information , a lot faster than the one i got 5 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable external hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have four of these 4TB external drives and use them to back up three HP laptop computers and other miscellaneous archiving. Have used them over 3-4 years without problems. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for PlayStation easy to set up.very easy to use and format

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Ample storage for all my PS4 games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to migrate all my PS4 games in preparation for the PS5. I’ve moved them over and have not had any issues with the PS4 reading them or the speed in which the data is read by the PS4. Great external HD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 4TB HD is flawless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the WD - My Passport 4TB External USB 3.0 Portable Hard Drive for use with a Play Station 4. The dive installed without any problems and is working fine. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable Brand for Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bias for preferring Western Digital products, but it is because they have been reliable. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent 4TB external Portable Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for additional storage space on your computer system, WD - My Passport 4 TB Eternal Portable Hard Drive is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Expanding Walt's Cloud space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little frustrating setting the device up to my PC. Once I figured it out, I was able to increase my portable ☁️ on all my mobile accounts. Great primary or back up device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external drive!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is great! WD makes great devices. Easy to use and setup. It will even let you add a password so you know you're the only one that can get into it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac issues at the beginning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a Macbook Pro 2019 and was aware that additional steps are required to be able to use the Hard Drive on macOS. When I connected I followed the installation for Mac that it provided but at the end I was unable to read and write on it. After searching up solutions, one person said to format it to exFAT and that solved it. To do that go to Disk Utility Application, click on the new drive, click partition, then format to exFAT. You also don't need the additional software it asks to install unless you want to put a password on the Hard Drive. Minus one star because the multiple WD software I installed didn't work at the end.

    I would recommend this to a friend