Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 1787 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,787 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive for my laptop! We bought it because it was such a great price for the amount of storage we were receiving and it had lived to its high expectations. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4TB My Passport

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up - basically just plug it in to your computer. Also, setting up automatic backups with it are a cinch - good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Drive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great portable drives. I bought three of them when I was setting up a new backup and storage system on my Mac. They are easy to set up and format, and are very stable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it very long yet, but so far so good for storing raw and edited images on.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Backup and restore data well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my third WD external HD and it backup the files no issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Good but could be better

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage just takes slot of time to transfer data to it

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Condor34, Thank you for your review. We're glad to hear that you're liking the storage capacity of the WD passport. Transfer speeds can vary depending on the file type, size, and the device it's connected to. If you'd like, we can help check whether your drive is performing as expected. Please reach out to our support team at (https://support-en.wd.com/app/askweb) and we'll happy to assist you further. WDConnections

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and easy to use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact and easy to use. My former external storage device was far bulkier — and older.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space King

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this portable drive to go along with my new Surface tablet. Only got the 256 gb hard drive and I take tons of pictures for school and work. Use the drive to sort ad edit pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Small Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. It is super easy to use and functions well. It was a great investment to back up my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works well and is inexpensive.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is working well and is inexpensive. A Best Buy Geek Squad associate recommended it, and I am glad I followed his advise.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works good on Mac and pc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive, holds a lot and reads well on a Mac as well as Pc. Needed reformatted for a Mac tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels Solid

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because I purchased it by mistake. It appeared well made and had a great color.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great WD product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! works perfectly! I've always trusted Western Digital products to meet my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little hard drive saves so much space on my computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item i use it for my ps5 and its definitely worth buying one if not more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Passport Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and portable. Did not come with any instructions. Called support and was walked through the set-up. Had to redo the back-up, stalled and crashed on first attempt. A little slower than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport 4TB

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice external storage drive. I'm very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    DOPE

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope, fast, reliable, and mostly durable. Don't waste money on the "console specific" drives. They all do the same and ARE the same, only the "CS" version is overpriced for the same convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great External

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO you cant go wrong with the Passport series from WD. I've bought MANY of these and they are always great. The oldest being 5 or so years old and it still runs perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD PassPort 4 TB.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD Passports for years. this is new latest technology, over my 1TB, and my 2TB. This one is fast and efficient due to the USB 3.0 capability. Great product and nice color.

    I would recommend this to a friend