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Customer Ratings & Reviews

  • Front. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 13. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 14. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0040BBK-WESN
SKU:
6356879
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 973 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 973 reviews
  • Pros mentioned:
    Reliability

    Working Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working Great!!! Haven't gotten any issues with it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for scanning, works great, plug and use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Useful Hardrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful item to have around the office for backups.

    I would recommend this to a friend

  • Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 nd one worked great first one purchased defective no problem with exchange at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential device for everyone!!! Great value and great service.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    PS4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to have external drive for PS4. Works great!

    I would recommend this to a friend

  • Great Back Up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great to backup our business accounts and software.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Lots of inexpensive storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price. Good Speed. Great value in a compact package.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    H go ood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Does it’s job. Good size. Recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Nice and compact. Best Buy is great...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    works great I use it for the xbox one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great I use it for the xbox one has all the memory you need

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Compact!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely compact! Looking forward to using this awesome item!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several WD drives and have always been pleased

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Reliable, great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, great product. Same brand I use all the time

    I would recommend this to a friend
  • Pros mentioned:
    Size

    My Passport 4TB External USB 3.0 Portable HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact size and easy to transfer data onto.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    met my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a high capacity memory and the passport was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    WD Passport 4TB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well as a storage drive, it and has a sufficient storage for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great back-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for backing up files & photos

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great and lots of space for the price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great External Hard Drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Drive for holding mass storage. I Use it as External hard drive for my PlayStation 5.

    I would recommend this to a friend
Page 37, Showing 721-740 of 973 reviews
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