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Customer Ratings & Reviews

  • Front. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 13. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 14. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0040BBK-WESN
SKU:
6356879
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 973 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 973 reviews

  • old one broke up again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to replace old one with this new drive. portable drives have kept breaking up. so i had to replace it with new one . i had geek squad protection warranty, anyway.

    No, I would not recommend this to a friend

  • Passport hard drive back up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the auto backup - I never need to worry about not being current

    I would recommend this to a friend

  • External backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as External backup drive to replace similar that Geek Squad said was the cause of my Mac crashing.

    I would recommend this to a friend

  • Portable 4 gb hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a way to save my important tabs, icons, bookmarks etc on my desktop computer(s) and back up as I go along from here on out

    I would recommend this to a friend

  • Good for back up work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking around for a hard portable hard drive and found it in Best Buy's a price was good as the lowest in their area at the time I recommended

    I would recommend this to a friend

  • Godd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodbdgeshjdndbddbdbebbdhdhdhebwdndhjrrjgffvggvvvgdeeeexdddee

    I would recommend this to a friend

  • Excellent Portable Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality portable hard drive. Good for personal storage and comes with great software.

    I would recommend this to a friend

  • For mac or PC and 3 years warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive can be formatted for Mac easily and has a rare 3 years warranty

    I would recommend this to a friend

  • Jazzman

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant product Best Buy is the store i truly believe in and will continue to buy from

    I would recommend this to a friend

  • Perfect storage device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son's PS5 to add more storage. Excellent device and runs fast too

    I would recommend this to a friend

  • Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for my Mac to hold my documents. This works fine. I would suggest purchasing a case or some sort of extra protection with this product since it seem very sensitive.

    I would recommend this to a friend

  • Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is good and fast. Enclosure feels a bit plasticky and not particularly sturdy. Also the enclosure feels like it is much bigger than it needs to be.

    I would recommend this to a friend

  • Nelson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 4TB External USB 3.0 Portable Hard Drive with Hardware Encryption (Latest Model) - Black Love It

    I would recommend this to a friend

  • great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is awesome and the product specialist was very helpful

    I would recommend this to a friend

  • Back That Computer Up!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space you need for the price you want! Back Up 2 Day! You won't regret it!

    I would recommend this to a friend

  • WD great Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD makes good solid products. My second External drive from best by in 6 months .. Love it

    I would recommend this to a friend

  • Apple TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your sales person was very knowledgeable made it very easy for me to make my purchase.

    I would recommend this to a friend

  • Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for our own use. Computer needed to go in the shop for repair and we wanted additional backup.

    I would recommend this to a friend

  • Video Crew's Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar quality, sturdy build, quiet, great speed. Perfect field accessory or on site backup.

    I would recommend this to a friend

  • One “handy” gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this. Now all of my dirty movies are on one “handy” hard drive!

    I would recommend this to a friend
Page 42, Showing 821-840 of 973 reviews
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