Customer Ratings & Reviews

This Is A Must Have…. You Wont Regret It !!!!!!!!!!

This thing is almost unusable. Sometimes you can screw around and get a password in and it is great, but no matter what you do in some cases you never can get the security password set. The software you get with it never works, the security software you download works sometimes... I bought 3 and took 2 back.... The support for these also sucks. You end up on a WD community page where everyone is complaining of the same problem, but there is no solution.

It works as was intended.what more can I say......

Good external dive at a minimal cost. I would buy this again.

Snappy fast and lightweight. Lives up to the name you trust.

I would highly recommend this product to my friends and family members

Works perfectly as intended for large file transfers. Using this to store video(s) and larger files that won't transfer or store on web based drives.

Best product I had no trouble connecting the price was great also

Works well now but had trouble installing. Needed tech help. Advertised as plug and play.

When I received my Best Buy package in the mail, I was shocked to see that the hard drive was mailed in a thin bubble mailer, not a box. To top it off, there wasn't a single shred of packing material anywhere to be found in the envelope. Frankly, there is no possible way that a hard drive can sustain the rigors of shipping without being packaged properly, and my order most certainly was not packaged appropriately. I gave it a shot anyway though to hopefully prove myself wrong. Sure enough, when I plugged the hard drive into my computer, all that can be heard is a loud clicking sound and the computer will not read the hard drive. This hard drive has experienced a mechanical failure and is DOA. I understand that mistakes can sometimes happen, but my order was obviously packaged without any care whatsoever. I have never experienced such a poorly packaged online order, and this hard drive didn't have a chance of making it to me unscatched, given the inadequate packaging. I reached out to Best Buy via e-mail (and attempted chat and phone, though the hold lines were impossible to get through) and offered to accommodate the return of the hard drive. NO RESPONSE WHATSOEVER. I had no other choice but to dispute the charge with my credit card company, as Best Buy refuses to communicate with me, and I will not continue to pay for a damaged hard drive.

Decent hard drive. Software on the drive wouldn't install and I had to install from the manufacturers website.

Fast shipping, always have a great experience buying online.

Very good and reasonable item. Will reccomend to you.

I would recomend this item, i bought it in a good price.

Best price of hard drive at bestbuy,no one could beat the service

This product worked better than the previous one I bought for my son. So far, so good

This is the second one I have purchased for the same computer.

You can never have too many backup. Come in two colors.

This was one of the best investments I made for working at home.

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