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Customer Ratings & Reviews

  • Front. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 13. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 14. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0040BBK-WESN
SKU:
6356879
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,804 reviews
  • Pros mentioned:
    Ease of use

    Easy, straight forward

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, straight forward. Never have too many backup

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Slow, unreliable, but a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap yet unreliable. Good for temporary storage, but if you're storing files for the long term, these are very easy to fail.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Much needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade X-box hard drive more than helps

    I would recommend this to a friend

  • Amazing HDD for the price, great performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speeds, good looks, and a slim form factor all under $100 - what else do you need? I hooked this up to my Xbox One S, formatted it, and it was good to go. 1 Month in and it's working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, has all the space as promised

    I would recommend this to a friend

  • Red Storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, powerful and fun color. I had to move a lot of storage into this thing and was fast and responsive. I give 4 out of 5 stars only because the design is a little outdated.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Checks the boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say? It is portable, yes. You can save things on it, yes. It is black, yes. Every box is ticked. Nothing special or outstanding about it.

    I would recommend this to a friend

  • WD 4TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Time will tell. I am hoping it just works. I have not found a drive yet that will backup my data fast.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Blue

    I would recommend this to a friend

  • Quick and safe.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Very quickly backed up my photos safely and quickly. I intend to purchase others as Christmas presents.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Power cord gets loose. Otherwise good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyhthing is allright except for its connection cord or power cord. It gets loose very easily. While you are transfering data with avery small touch or move, it is disconnected. This is frustrating.

    I would recommend this to a friend

  • Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time utilizing this product and extremely satisfied with the product and geek squad service

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • saved my most important Data the week before my la

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed that my hard drive was acting strange it's 3yrs old. Plugged in this drive configured for my data backup ran and caught ALL of my updated Right up to the laptop dying. THANK YOU!

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Good external HD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great HD. The major problem is the backup software, I could not set it up even after reviewing several sources online about it. so I gave up and I am using the windows 10 backup setting for it.

    I would recommend this to a friend

  • Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was most definitely a great purchase for me.

    I would recommend this to a friend

  • Great for PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal. Bought for PS5 and it recognized it right away and configured no problem.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. The color is distinctive to keep it seperated from my other hard drives.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • excellent customer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the HD I bought had problem. however, their customer support is very good. That's why I give 5 stars.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Great product perfect price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for and Best Buy has it in stock and for the most competitive price! Always glad to shop here because I know they care about their customers.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • Great deal when on sale!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these hard drives. I have multiple now and use them for all sorts of files like music, video, documents, ps4.

    This review is from WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

    I would recommend this to a friend

  • good memory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best gadget to save all your information and memorys of your life!!

    I would recommend this to a friend
Page 76, Showing 1,501-1,520 of 1,804 reviews
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