Customer Ratings & Reviews
- Model:
- WDBPKJ0040BBK-WESN
- SKU:
- 6356879
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.
This summary was generated by AI based on customer reviews.
Portable 4 gb hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a way to save my important tabs, icons, bookmarks etc on my desktop computer(s) and back up as I go along from here on out
I would recommend this to a friendExternal backup drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as External backup drive to replace similar that Geek Squad said was the cause of my Mac crashing.
I would recommend this to a friendFailed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had it two years and it failed. It's never been dropped, so i'm not sure what the issue is, but all of a sudden.It can't be recognized by any computer.So all my photos are gone unless I pay big money for recovery service.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi SusanW, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
Passport hard drive back up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the auto backup - I never need to worry about not being current
I would recommend this to a friendold one broke up again
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had to replace old one with this new drive. portable drives have kept breaking up. so i had to replace it with new one . i had geek squad protection warranty, anyway.
No, I would not recommend this to a friendGood drive for backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a backup drive and it works for that. Good price for a fast portable 4TB drive.
I would recommend this to a friendSmall does not take up very much room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and quiet Backs up every hour just plug it in and it ready to go no need for software
I would recommend this to a friendAdded to system - backups
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like all Western Digital (WD) products, that I've purchased, setup is easy and it works with existing backup Software (WD).
I would recommend this to a friendGood quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using his store photos from my light room catalog. Extremely extremely sturdy and I have no issues with it whatsoever...
I would recommend this to a friendBlue Passport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD External HD are user friendly, and the unique color sets it apart from my black portables
I would recommend this to a friend- Pros mentioned:Storage
This is the worst Western Digital I've bought,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of all the Western Digital drives I've bought over 14 years, which I still use today, and never fail, this is the worst external hard drive - because of that stupid file called "System Volume Info". You can't get rid of that file unless you go into CMD admin and Clean and Format the drive. After that process, I ended up just using this external hard drive just for file and video storage for my Windows 7 Ultimate computers and Windows 10 Pro computers. I never turn stuff, I just never buy the Brand Name product again.
No, I would not recommend this to a friend Computer accessories
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the way I had anticipated a good purchase and I am happy as always
I would recommend this to a friendExcellent Portable Hard Drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality portable hard drive. Good for personal storage and comes with great software.
I would recommend this to a friendGodd
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goodbdgeshjdndbddbdbebbdhdhdhebwdndhjrrjgffvggvvvgdeeeexdddee
I would recommend this to a friendLove Smaller Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the older, larger version of external hard drive. I like how it doesn't need an a power cord
I would recommend this to a friendSo far, so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Nothing else to report. I really wanted an SSD (4stars) but since I don't plan to access this drive much it'll work.
I would recommend this to a friendMy Total Tech and Geek squad is mind saving.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad's help with getting this set up was priceless.
I would recommend this to a friendCheap reliable storage. Gotta love WD!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for game console storage expansion. Does the trick without issue!
I would recommend this to a friendFor mac or PC and 3 years warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hard drive can be formatted for Mac easily and has a rare 3 years warranty
I would recommend this to a friendMeets the needs of small office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the choice of different colors because at a glance I can tell to which computer they were assigned. Good value.
I would recommend this to a friend