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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,786 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Serves our purpose fantastically

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to extend the capacity of our PS4. Works flawlessly for that purpose. We had swapped the original 500 GB drive for a 2 TB a few years ago. Now we run that plus this 4 TB drive externally. Easy upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive wins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive is great. I thought the project that I purchased for would consume the device but it has loads of storage and is small enough to easily travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external storage at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap external storage at a great price. Cant go wrong with Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. It is easy to use and holds so much information.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Great value for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. Solid construction. Very good brand and high quality item. Proprietary program interface is easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives are our go-to for external storage. We have several, and find them to be reliable and extremely useful!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Good value for large storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it as a back up for client data at work and it was a good hd. Did what i needed at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Backed up everything!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value. backed up all my data, photos and music. Reasonable price and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Perfect for PS5 expansion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to expand your PS5's storage capabilities. Very small in size which is a plus. Considering buying one for my PC as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    FANTASTIC BACK UP DRIVE ENOUGH FOR YEARS OF DATA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS TO BACK UP AND STORE ALL DATA AND CREATE BACKUP FOR MY LAPTOP, LOTS OF SPACE AND WILL LAST ME FOR YEARS. EASY TO USE AND EASY TO SET UP FOR INDIVIDUAL USE. GREAT FOR MASTER BACKUP OF PHOTOS, MUSIC AND DATA.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    It's a perfect addition to my collections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of WD-My Passport - they just keep making the content space larger. It's a very reliable and well performing addition to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photographer's Lifesaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use 2-3 a year. Easy to travel with and holds all my raw images as needs. Download doesn't take to long on the transfer from the SD card to the Hard Drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Could not get better. Its fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a hard drive add on for xbox 1, storage was maxed. Now I've got breathing room. Response times are good with usb 3.0, no lag. Usually do Seagate but took a chance because of price. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Consistently good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of the Passport externals and really like them. I love the small size. They come in a variety of capacities. They are the best value in my opinion for an affordable external storage method.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Value storage from reputable brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price per terabyte, especially from a top rated brand. Paid a little extra for red instead of black. External storage is a must-have for GoPro videos, pictures, graphics files and music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not big nor is it too small.. It's a perfect size to go on my computer desk without taking a lot of room,Its great quality, Easy to figure out. I am so happy that I purchased this external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    EXTERNAL HARD DRIVE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my selection in external drive small compact and hold morecthan my photos and documents

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Compact way to store info, share with others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last external drive was huge compared to this, with less storage and giving off more heat. This one is the size of a coffee cup and lets me move files from one computer to another quickly and safely.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Came unformatted and initially not recognized.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital External 4TB Hard Drive came unformatted and was not recognized by the Western Digital apps such as Utilities and Security. Disk Management showed that the device just had Raw Data. Had to go online to find out right parameters to properly format the drive and put a file system on it. On the Western Digital website, it said that the external drives are suppose to be formatted. Also, my previous drives alway came with recent versions of the apps, but this one didn’t. Price was good, and drive works after I formatted it.

    No, I would not recommend this to a friend