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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space, ease of use, and reliability of the My Passport 4TB External Hard Drive. Many appreciate its compact size and find it to be a great value for the price. Some customers have expressed concerns regarding the USB connectivity and the built-in software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,804 reviews
  • Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is good and fast. Enclosure feels a bit plasticky and not particularly sturdy. Also the enclosure feels like it is much bigger than it needs to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your sales person was very knowledgeable made it very easy for me to make my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First one bad, 2nd one great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive failed after only a couple of days. I was able to exchange it for the silver model and it has worked perfect so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video Crew's Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar quality, sturdy build, quiet, great speed. Perfect field accessory or on site backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to always backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up important information from computer just in case computer crashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 4TB external hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product - great backup for photos that I edit and maintains speed of my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Back-Up Tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive installed by itself, and backed up all my files very quickly. Great item for households.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2TB drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but requires a little bit of work to setup and ensure it is easy to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One “handy” gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this. Now all of my dirty movies are on one “handy” hard drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive for PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very fast delivery recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought one to have has a backup to my hard drive in case it ever fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came earlier than expected! I can’t wait to use it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when you buy Western Digital. Rest easy knowing it will work properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in order to back up pictures of my daughters school activities, worked good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More digital games

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he’s loading all types of fun games on it with his Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used and enjoyed WD hard drives. Fast paced which is great for video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I like that it allows password protections for files and folders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save my reformatted DVDs to. The playback is quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good this purchase is a replacement for a defective 2TB My Passport

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a little short on memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item, just disappointed for a 4.0 TB it only provides 3.6 TB... be advised

    I would recommend this to a friend